Overview :
The Victim Witness Specialist II position provides support to the A , B and C level Assistant State Attorneys in the Felony Judicial Divisions.
This position serves as a point of contact for victims and witnesses, as well as provides guidance and support throughout the criminal justice system.
The work schedule for this position is 8 : 00 a.m. to 4 : 30 p.m. or 8 : 30 a.m. to 5 : 00 p.m., but flexibility of the work schedule is needed.
This position does not offer the ability to telework.
The Job Responsibilities are :
- Preparing weekly availability lists for trial
- Assessing victims’ needs and making appropriate referrals to community resources for victims’ assistance
- Providing information to victims and witnesses on their rights and the criminal justice system
- Sending mandatory trial subpoenas
- Preparing witness locates
- Coordinating the appearances of victims and witnesses for depositions, satellite depositions, and court hearings
- Assisting the Assistant State Attorneys when preparing for trial
- Performing phone contact with victims and witnesses
- Performing other related duties as assigned
The Minimum Requirements are :
- Bachelor’s Degree or,
- Associate Degree and one (1) year experience with work in the area of criminal justice, social science, counseling, public contact / customer service or,
- An equivalent combination of education and experience
The Preferred Qualifications and Skills are :
- Fluency in English and Spanish or English and Creole
- Having customer service experience
Specific Skills and Characteristics are :
The Successful Candidate must be able to :
- Possess and demonstrate excellent organizational skills
- Possess and Demonstrate significant knowledge of computer programs
- Possess and demonstrate being detailed oriented
- Work effectively under pressure and meet stringent time constraints
- Be a self starter and work independently
- Work effectively with all levels of staff and the public
- Be personable and positive, demonstrating compassion and providing excellent customer service to all levels of staff and the public
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