The Sr Solutions Architect, Back Office plays a critical role in enabling efficiencies for our Back Office (Finance, Supply Chain, HR, Real Estate, Legal) teams, leveraging effective technical tools.
They are instrumental in partnering with our Back Office leaders & teams to strategically improve and advance the maturity of capabilities enabling our support functions.
They will lead efforts in shaping the technology backbone of several back-office domains. They are responsible for designing, building, and maintaining the solutions architectures for multiple stakeholder teams.
Job Qualifications
- Bachelor’s degree in Computer Science, Business Information Systems, or similar plus 4+ years of hands-on experience, or equivalent experience-based learning of 6 or more years in top-tier support of Back Office (ERP, HRIS) Systems.
- 6 years of progressive experience in IT, with at least 4 years specifically focused on systems architecture (Solutions, Enterprise) and management.
- Proven track record of designing and implementing complex solutions ecosystems in back office and / or enterprise environments.
- Proficient knowledge and adherence with system security protocols (PCI, CCPA, etc) in collaboration with the IT Security team.
- Excellent analytical, organizational, and customer service skills; must be detail-oriented with an ability to meet deadlines with limited supervision.
- Ability to process information, including gathering, interpreting, assessing, organizing, and verifying data and material problems with computer hardware and software.
- Ability to effectively research, analyze, and evaluate information to make decisions, solve problems, and achieve goals.
- Familiarity with DevOps practices and tools for automating pipelines and deployments.
- Strong problem-solving skills and the ability to troubleshoot issues in back-office architecture and infrastructure.
- Excellent communication skills, with the ability to convey technical concepts to non-technical stakeholders effectively.
- Proven ability to work collaboratively in cross-functional teams and lead initiatives through influence and persuasion.
- Adaptability and willingness to learn & pursue new technologies and methodologies in a rapidly evolving technical landscape.
- Ability to prioritize tasks and manage multiple projects simultaneously, while ensuring high-quality deliverables within established timelines.
- Provide technical leadership and mentorship to junior members of the IT team, guiding them in best practices and methodologies for solutions architecture.
- Experience with both waterfall and Agile / iterative IT delivery methodologies preferred.
- Food and Beverage prior experience preferred.
- Prior experience as an Enterprise Architect, preferred.
Key Result Areas
Lead data architecture design, taking into account stakeholder teams’ current and future business capability needs, as well as industry best practices.
Evolve back office technologies, ensuring scalability, performance, continuous improvement and security.
- Design and enhance back-office systems integration processes to address stakeholder needs.
- Evaluate new and emerging technologies in the back office solutions space, assessing suitability for our organization's needs.
Make recommendations on which tools, platforms, and frameworks to adopt, considering factors such as functionality, cost, and interoperability.
- Conduct regular evaluations of the back office system architectures and collaborate with business teams to continuously improve the capabilities enabling our stakeholder teams.