Administrative Assistant

Job Description

Job Description

Company Overview : Orion180 is a premier insurance solution provider that leverages cutting-edge technology and a dedicated team to deliver exceptional value to our customers, independent agents, and business partners.

Our vision is to be the leading provider of insurance solutions globally, while our mission is to create an outstanding insurance experience through innovative technology, unparalleled customer service, and a comprehensive suite of product offerings.

Located on the beautiful Space Coast of Melbourne, Florida, Orion180 is situated in one of the best places to live in the state.

Melbourne boasts affordable housing, excellent transportation options, and a variety of amenities, all within close proximity to major cities such as Orlando, Tampa, and Miami.

At Orion180, we have cultivated a culture of success based on our three core pillars : Do MORE, Be MORE, and Give MORE . Our commitment to innovation in technology empowers us to Do MORE for our clients.

By enhancing our service, we strive to Give MORE and achieve the highest standards of customer care. Our innovative culture fosters an environment that encourages us to Be MORE , enabling our customers to Expect MORE from their insurance experience.

Job Summary : This position plays a vital role in supporting various areas within Orion180. By ensuring smooth communication within and between departments, this role involves handling a variety of tasks to support the organization’s operations effectively.

Role and Responsibilities : To perform this job successfully, an individual must be able to execute each essential duty satisfactorily and demonstrate the following competencies :

• Provide administrative support to ensure efficient office operations.
• Maintain organized digital filing systems.
• Answer phone calls and direct callers to the appropriate personnel.
• Schedule meetings and manage calendars for senior staff, including travel arrangements.
• Respond to emails and other digital inquiries and correspondence.
• Draft and edit letters, reports, and other documents.
• Input and update information in databases and spreadsheets.
• Prepare meeting agendas and take meeting minutes.
• Coordinate logistics for meetings, including room setup and catering.
• Utilize word processing and presentation software to create and edit documents.
• Conduct research as requested and compile information for reports or presentations.
• Collaborate closely with other staff and support various colleagues and departments as needed.
• Handle sensitive information with discretion to maintain confidentiality and ensure compliance with privacy policies and regulations.
• Ensure deadlines are met and adapt easily to changing priorities.
• Present a positive and professional image for the organization.
• Perform other duties as assigned.

Qualifications and Education Requirements :

• Education : High school diploma or equivalent required.
• Experience :
• 3 years of experience working as an administrative assistant in a client / customer service-focused environment.
• Prior experience in the insurance industry is preferred.
• Skills :
• Punctual and reliable with excellent organizational and time management skills.
• Ability to multitask effectively.
• Proficiency with Microsoft Office Suite.
• Positive attitude; friendly and upbeat in all interactions.
• Business casual dress attire required.

Physical Demands : While performing general office duties, the employee is regularly required to sit, stand, and / or walk around (including using stairs).

Other demands include the ability to communicate openly with others, lift light objects (