Software Engineering Manager, Edge Services - Slac

Job Description

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Job Category : Software Engineering

About Salesforce

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About the Role

Slack is looking for an Engineering Manager to join our Edge Services team! You will be leading a team of senior engineers responsible for delivering key parts of our globally distributed backend infrastructure that keep Slack fast and reliable.

An outstanding candidate will be an engineering leader with experience in leading effective engineering teams, knowledgeable around high-performance distributed systems, and developing scalable infrastructure services written in Go.

For our customers, Slack is where work happens, a teamwork hub through which work product, ideas, and meaningful business process flows.

Slack operates at tremendous scale, with systems that process millions of events per second. The Edge Services team, part of Slack's Core Infrastructure organization, is building critical services that enable Slack to scale for our largest customers.

Our team is responsible for these services, which run in Edge regions around the world :

• Flannel, our globally-distributed edge cache, which serves 20% of all of Slack's API traffic and powers our most latency-sensitive queries.
• Our privacy-preserving image and video proxy.
• File upload and download accelerators.
• Our role-based access control service.

As manager for the Edge Services team, you'll be helping build the technical vision and strategy for the future of edge caching at Slack, so we can support a growing number of customers and product features without increasing complexity.

You'll be responsible for driving new initiatives while ensuring our infrastructure services are reliable, efficient, scalable, and ultimately powerful to build phenomenal products for our clients.

You will guide the engineering approach as well as communicate strategy and results to the broader organization, and will partner with other leaders in product and engineering to build our next generation of features and services.

What you should have :

• Bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience.
• 5+ years of proven experience in software engineering and 2+ years of engineering management experience.
• Prior hands-on experience in the realm of distributed systems, infrastructure engineering and / or other related areas.
• Passion for establishing a data-driven culture, building impactful teams, and growing business impact.
• Ability to weigh several and often conflicting constraints to make rapid decisions in a dynamic and quickly-growing company.
• Strong verbal and nonverbal communication skills, excited to explain sophisticated technical concepts and share knowledge with diverse audiences.
• Ability to excel at building roadmaps and develop a long-term team vision in partnership with other engineering teams at Slack.
• Commitment to helping engineers develop new skills and advance in their careers.

Nice to have :

• Proficiency in developing performant distributed systems written in Go.
• Experience running infrastructure within an AWS environment.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

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