Staff Advanced Quality Engineer

About the Role You will :

• This position will provide comprehensive new product delivery support to Proterra’s Director of Powered Quality and other site leadership team members
• You will be responsible for working with the product development team while working cross-functionally in all aspects to ensure customer and market quality is met
• This position will manage data, prioritization, reporting, processes, safety, and other items necessary for the team to deliver and support all new customer products manufactured by Proterra including chargers, batteries and non-battery powered systems
• Responsible for supporting and maintaining launch related activities with our all customers
• Must work with customer needs and passionate about exceeding their expectations
• Responsible for PPAP documentation creation, management, and updates during development
• Act as the key quality contact for customers during development and ensure customer APQP and PPAP reviews (onsite, offsite) and deliverables for on time completion.
• Responsible for issue identification and resolution of quality improvement in the market and / or customer locations, including development issues, recall campaigns and other proactive actions
• Work cross-functionally and support product development through launch to the market
• Ensure proactive actions are agreed and appropriate
• Facilitate the transition from development to production for the quality organization
• Lead the quality deliverables (APQP) through the gate review process
• Work with compliance, safety, and engineering teams on the customer specific and global compliance requirements
• Participate in the mentoring and development of junior Advanced Quality Engineers
• Cooperation with the product engineering and advanced manufacturing organizations to collect and analyze problems in development
• Ensure Lessons Learned sharing from previous products, and launches
• Provide upfront feedback by participating in design reviews, design, and FMEA workshops to ensure product design, performance, reliability, and manufacturability risks are identified and mitigated
• Capture past problem history (Warranty, Field, Manufacturing) into new and existing FMEA’s to ensure closed loop development, continuous improvement activities
• Creation and moderation of FMEA-Control plan using AIAG CTS Software
• Collaboration with cross functional program teams to detect and document potential failures, mitigation and ensure all documentation is up to date
• Use of quality management methods and tools during prototype, development and production, design, and development risk management
• Lead thorough review of engineering and supplier dependencies to ensure quality deliverables are on time and meet customer expectations.
• Plan and direct activities pertinent to the development, application, and maintenance of quality standards for manufacturing processes
• Create and / or maintain prototype to launch related documentation, like Process Flow, PFMEA, Control plan, procedures, WI etc.

and ensure customer approval, as required.

• Ensure on time issues resolution, PPAP submission with customer approval documented.
• Lead product development with Root Cause and problem-solving skills; review prototype and production issues. Articulate proper problem ownership of Engineering, Manufacturing, Supplier and assign Non-Conforming Reports (NCR’s) accordingly while being a catalyst for timely closure of NCRs and subsequent documentation updates and cascade lessons learned.
• Support and promote timely approval of ECRs and PCRs (Prototype phase);
• Lead FMEA- Control plan audits within manufacturing environment
• Other duties as assigned by leadership and management.

About Our Group :

• As strategic partners, the Quality team strives to ensure that our values, culture, and engagement always allow us to do great things for our company.
• We strive to provide the highest-level service and support to our clients each day.
• We work collaboratively to build strong relationships with our clients, partners, and own team.
• We treat each other with respect and always try to have a little fun every day!
• This position will be part of the Burlingame, CA based Quality team that supports Proterra’s Advanced Product Design and Quality development activities.
• You will report to the Enterprise Quality Manager and collaborate with customer, cross functional team members located design and manufacturing facilities across North America.
• You will work on special projects assigned by the Director of Powered Quality and collaborate with other Quality team members located at our manufacturing facility in Greenville, SC and throughout North America.

About You :

• Self-starter with the ability to adapt interpersonal styles, leadership skills, and techniques to influence at all levels of the organization and active coordination with other departments.
• Customer-focused attitude, with a high level of professionalism and discretion.
• Ability to maintain strict confidentiality, establish trust and credibility, act with complete integrity, and help others to maintain the same expected performance standards.
• Detail-oriented, resourceful, diligent, and works under pressure with tight schedules that may require extra hours to meet deadlines.
• Strong time & data management and organizational skills.
• Sound judgment and expert problem-solving skills.
• Excellent communication and collaboration skills.

Education and Experience requirements :

• Bachelor's degree in engineering (Mechanical, Electrical, Manufacturing, Industrial or equivalent)
• 10 years’ experience in a manufacturing environment, proven track record at OEM / Tier N level launch and expert level APQP, PPAP and Change management understanding.
• 8+ years proven APQP experience with Automotive / Manufacturing customers.
• Expert level problem-solving skills supported by structured Root Cause analysis, countermeasure and prevent recurrence, may include the following : PPS, Shainin, etc.
• Experience with FMEA, Control plan (AIAG CTS, IQRM or similar APQP) tools
• Expert level implementation knowledge of GD&T (Geometric Dimensioning & Tolerancing), MSA and Process capabilities.
• Knowledge and understanding of the following : ISO 9001, IATF 16949 quality systems, VDA 6.3, VDA 6.5 or equivalent requirements
• Internal Quality / Process Auditor experience a plus
• Expert level working experience of quality and continuous improvement tools
• Proficient computer skills that may include the following applications : Microsoft Office Suite, Oracle, Arena, Outlook, or similar applications
• In depth understanding of following measurement tools including but not limited to gages, calipers, micrometers, optical comparators, electrical and thermal testing equipment
• Physical Demands : May work various shifts as needed; may be requested to travel to Proterra or supplier locations.Lift up to 25 pounds and occasionally 50 pounds.

Able to walk, stand, crouch, bench, kneel, lift, carry and reach as needed in large and tight spaces.Good eye / hand coordination and ability to identify color variations, depth perceptions and close or distance visual items.

Manual dexterity with occasional repetitive finger motion.

Environmental Demands : Ability to work in manufacturing environment with extreme heat and cold conditions.Wear protective clothing or respiratory protective equipment.

Works with irritant chemicals, gases, etc.

Location : Burlingame, CA

Travel : 10 - 40%

Comp -$154,251-171,390

Proterra is an Equal Employment Opportunity Employer, providing equal employment opportunities to all Employees and applicants for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic information, veteran status, pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation or any other characteristic protected by applicable federal, state, or local law or ordinance.

Proterra participates in the Electronic Employment Verification Program (E-Verify).

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)