A company is looking for a BPO Program Manager to implement business initiatives and drive efficiency with third-party BPO partners.
Key Responsibilities : Collaborate with Customer Success team and BPO leadership to manage the program budgetAnalyze data to identify trends and work collaboratively on staffing forecastsImplement change management and compliance of success metrics for the programRequired Qualifications : 2-4 years of proven BPO process management experienceExperience in a call center or remote service / support environmentFamiliarity with sales and service KPI metrics (SLA, AHT, CSAT, etc.
Experience working with a BPO or hybrid teamStrong computer literacy and ability to adapt to new platforms
BPO Program Manager
A company is looking for a BPO Program Manager to implement business initiatives and drive efficiency with third-party BPO partners. Experience working with a BPO or hybrid teamStrong computer literacy and ability to adapt to new platforms. ...
PMOGA Community & Market Coordinator
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Business Sales Account Manager
Whether you're continuously hunting and prospecting for new business or growing existing accounts, you'll consult with customers to identify their business challenges and recommend tailored solutions to solve them and ultimately deliver a powerful return for customers while improving their business ...
Product Complaint Manager
DEKA R&D has an immediate opening for a Product Complaint Manager to work in a dynamic Medical Device Research and Development environment. Conducts, maintains, and creates product complaint and Adverse Event intake training, job aids, refresher slide decks and reference documents to ensure the Comp...
Lead Business Systems Analyst
A company is looking for a Lead Business Systems Analyst to oversee the technical administration of Salesforce CRM and integrated business systems. ...
Assistant General Manager, Southern NH
Are you an excellent communicator? Can you work in a fast-paced environment? Do you manage your time well and prioritize tasks accordingly? Can you be patient and professional with staff and customers? If yes, please consider applying to this Assistant General Manager position!. If you feel you'...
Outside Sales Account Manager
Transform Your Sales Career & Elevate Your Earnings with Paynada!....
Territory Account Manager – Inside Sales
Further, a successful Inside Sales Account Manager will have the ability to identify, prioritize, and target accounts within your BOB, identify and understand client needs and requirements, develop strong relationships, collaborate, and manage multiple internal and external resources to drive a deal...
Marketing Manager
Founded in 1983, Coastal Specialty Forest Products began operations in Manchester, NH with the vision of supplying retail lumber yards with the highest quality of specialty wood products while also committing to delivering the products quickly and at a fair price. In 2004, Engineered Wood Products w...
Holiday Local Manager- Mall of New Hampshire
Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and famili...