Dispatcher

Dispatcher Needed in Bethlehem!

PeopleShare is looking for a skilled Dispatcher for a client in the Bethlehem area. This person will be able to route drivers to the correct location while problem solving along the way.

Apply today and hit the ground running!

Dispatcher Job Details :

• Schedule : Monday Friday 7 : 30 AM 4 : 00 PM
• Pay Rate : $20.00 Per Hour
• Location : Bethlehem, PA

Dispatcher Job Description :

• Routes the trucks efficiently to balance workload and shipping costs while keeping Sales informed and transmitting the proper shipping paperwork to the Oracle Repository
• Supports various business channels.
• Provides back-up support for Administrator, Scheduler when applicable.
• Close Out Previous Day's Routes
• Coordinates overall voicemails and emails between our internal and external customers.
• Checking Not Shipped in Dispatch Prep to ensure all required units have been scanned and loaded daily.
• Reconciling routes (aborts, uploading D&As to Oracle etc.)
• Maintaining resource calendar to ensure adequate resources are available.
• Relocation processing to validate completion.
• Verify the integrity, update, and provide feedback on metrics reporting.
• Update the Issue Log
• Validating, Publishing, Printing, and Finalizing Routes
• Printing RMAs / D&As
• Forecasting, Coordinating Resources Truck Fleet
• Performs timely ship confirms (MO & Imminent)
• Coordinate same day route changes (Surprise Pick-up)
• Coordinates the requirement of 2+ man team / delivery for Production machines.
• Makes the decision on the most cost-effective solution for overflow routes (3PL carriers)
• Coordinates directly with the customer to get completed paperwork signed and dated accurately.
• Manages the return of inventory for cancelled orders.
• Responsible for truck ETA’s
• Place services calls as required.
• Provides time frame authorizations.
• May require printing out bills of lading.
• Performs other duties as assigned.

Dispatcher Job Requirements :

• High school diploma or equivalent education
• Minimum of 1 year customer service experience
• Ability to use advanced software tools.
• Proficiency in Microsoft Word, Excel
• Customer First oriented
• Strong customer service and communication skills.

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and / or local laws.

This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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