Job Description
Job Description
H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity / Affirmative Action Employer and strives to build a diverse workforce.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.
Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor’s - E-Verify.
H2 Performance Consulting (H2) is seeking a Mid-Level Help Desk Support Specialist to support the Naval Sea Logistics Center (NAVSEALOGCEN).
The Mid-Level Help Desk Support will support all aspects of customer support for the assigned application(s).
The Mid-level Help Desk Support Specialist responsibilities will include providing :
- Phone and email support to applicable user communities
- Tiers 1, 2, and 3 customer support to analyze and resolve trouble calls, applications, or customer issues
- Workstation administration support
- Develop and maintain system documentation, online help systems, task oriented help (step-by-step guides) and online reference data.
Required Education :
- High School Degree or equivalent
- Minimum of three (3) years’ experience in providing Tier 1 and 2 help desk support assisting non-IT users for applications
Required Qualifications / Certifications :
IAT II certification (i.e., Security+ CE; CySA+ : GICSP; GSEC; SSCP; CND; or CCNA Security)
Clearance Qualifications :
Active Secret security clearance at the time of application
Qualified candidates may submit their resume to the career section of our company website at http : / / www.h2pc.com . All resumes will be reviewed within 5 business days and those candidates we wish to further in the application process will be contacted via email / phone to schedule initial phone screens.
Mid Computer User Support (Help Desk) Specialist
Enterprise Horizon Consulting Group is seeking a Mid-Level Computer User Support (Help Desk) Specialist to support a DoD project. This experience includes providing Tier 1 and 2 help desk support assisting non-IT users for applications. ...
Help Desk Support Specialist
H2 Performance Consulting (H2) is seeking a Mid-Level Help Desk Support Specialist to support the Naval Sea Logistics Center (NAVSEALOGCEN). The Mid-Level Help Desk Support will support all aspects of customer support for the assigned application(s). The Mid-level Help Desk Support Specialist respon...
Help Desk Support Specialist
H2 Performance Consulting (H2) is seeking a Mid-Level Help Desk Support Specialist to support the Naval Sea Logistics Center (NAVSEALOGCEN). The Mid-Level Help Desk Support will support all aspects of customer support for the assigned application(s). The Mid-level Help Desk Support Specialist respon...
Mid Computer User Support (Help Desk) Specialist
Enterprise Horizon Consulting Group is seeking a Mid-Level Computer User Support (Help Desk) Specialist to support a DoD project. This experience includes providing Tier 1 and 2 help desk support assisting non-IT users for applications. ...
IT Desktop Support/ Help Desk/ Field Engineer/ Freelancer (Dispatch/On Demand Request)
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Install, upgrade, support and troublesh...
Freelancer / IT Desktop Support/ Help Desk/ Field Engineer/ (Philadelphia)
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Install, upgrade, support and troublesh...
IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Freelancer) (West Chester)
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variety o...
Help Desk Technician (M-F 8am-5pm)
Do you enjoy fixing things? Repair Tech needed in Camp Hill, .Laid back, employee friendly co.Call Signature Staffing 717-731-8777....
Desktop Support in Middletown, Pennsylvania
Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Middletown, Pennsylvania. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support ...
Help Desk Analyst
The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Provides remote phone, email and chat troubleshooting support for application, desktop, network and mobile device issues (incidents), as well as customer requests ...