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Medical Receptionist
Medical ReceptionistOrthopaedic Specialty Group • Fairfield, CT, USA
Medical Receptionist

Medical Receptionist

Orthopaedic Specialty Group • Fairfield, CT, USA
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Orthopaedic Specialty Group, P.C., currently has an opening for a Receptionist. Responsibilities include, but are not limited to :

  • Greet and discharge patients / visitors in a prompt, courteous, and helpful manner
  • Assist patients with Clearwave check-in process
  • Upon check-in, verify demographics, insurance eligibility, referrals and authorizations
  • Obtain referrals / authorizations, if necessary
  • Collect co-pays and outstanding balances from patients
  • Provide patients with appropriate new patient paperwork
  • Register patients, if necessary
  • Schedule appointments, including but not limited to follow-ups and consults
  • Responsible for cashing out and balancing nightly
  • Schedule flexibility required, as employee many need to open or close an office, and / or change locations
  • Perform daily chart checks for future visits to include insurance verification, referrals and authorizations
  • Scan / import clinical forms daily
  • Answer phones, transfer and / or direct calls during busy times
  • Responsible for distribution of medical records, x-rays, prescriptions, and medications to patients as authorized by other departments, left at the front desk for patient pick-up
  • Ensure release form has been completed and payments received, when applicable
  • Distribute FMLA / Disability / Medical Record Release paperwork, when requested by patient. Collect authorization, payment and update log.
  • Act as liaison between patient and other staff, including medical assistants, physicians, physician assistants, administrative assistants, etc.
  • Keep waiting room neat and presentable at all times
  • Maintain excellent communication with medical assistants and patients regarding wait times or physician delays
  • Maintain patient confidentiality

Qualifications

  • Minimum of a high school diploma or GED.
  • Secondary training in business school or college preferred.
  • 1 Year of experience in a medical office as a receptionist / appointment scheduler a plus.
  • Candidates will be courteous, articulate, and reliable; must be able to multi-task in a busy, professional, fast-moving environment while maintaining excellent customer service.

    OSG offers a pleasant professional work environment, competitive wages, and comprehensive benefits, including generous paid time off.

    Orthopaedic Specialty Group, P.C., is an Equal Opportunity Employer.

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    Medical Receptionist • Fairfield, CT, USA

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