Talascend is looking for a Vendor Relations Clerk in Phoenix, AZ.
Schedule :
Hybrid Monday through Friday
Workers would be onsite on Wednesday and Thurdays but subject to change
Job Summary
Reporting to the Vendor Relations Supervisor / Manager this position will be responsible for the day-to-day maintenance of repairs process.
Essential Duties and Responsibilities
- Receives customer requests and coordinates vendors for completion of repairs or equipment requests.
- Records all incoming issues in designated systems and follow up with vendors and clients to ensure deadlines are met.
- Continuous updates to customers and systems timely and accurately.
- Addresses day-to-day issues related to the Vendor and works with internal partners to resolve issues in a timely manner.
- Review and submission of quotes and information received from vendors to determine next steps coordinating or ordering of parts and other trash management needs.
- Utilizes systems to check for accuracy on work orders entered to ensure they are processed efficiently and data is correct for reporting and billing purposes.
- Monitor Team email and systems for new or escalated requests and assist with coverage.
- Maintain orders in assigned territory to meet individual / team metrics and ensure accuracy. Assist in other areas when needed.
- Reviews and analyzes processes and procedures to identify needs and provide recommendations with high emphasis on continuous improvement.
- Interacts externally to resolve issues effecting operations. This includes but is not limited to intercompany departments vendors and other outsourced companies.
- Assists with developing and implementing process improvement solutions related to vendor processes and works with operating areas to implement.
- Assist as necessary with the on-boarding process of all new vendors.
Education and Experience
HS Diploma or GED accredited
Experience : No previous experience required.
Vendor Relations Clerk- Phoeniz, AZ
Talascend is looking for a Vendor Relations Clerk in Phoenix, AZ. Reporting to the Vendor Relations Supervisor/Manager this position will be responsible for the day-to-day maintenance of repairs process. Receives customer requests and coordinates vendors for completion of repairs or equipment reques...
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