Responsibilities
Hours : 8 : 30-5p, Mon, - Fri, every other weekend & holiday 7a-3 : 30p.
- Answering incoming calls to Einstein Philadelphia, Einstein Elkins Park and Einstein Montgomery.
- Process emergencies for all 3 medical centers
- Answering incoming calls to hospital, providing patient information, overhead paging when needed, and individual beeper paging.
- Operators at the Medical Center answer calls for the Physicians Answering Service, in addition to processing and delivering messages.
- Coordinating Code Blue, Code Red, Code Yellow, Code Pink, Code Black and Trauma
Qualifications
- High School diploma required
- 1 - 3 years Hospital operator or switchboard experience required.
- Excellent communication skills required.
- Excellent customer service skills in a Hospital Call Center or similar high volume Call Center required
Closing Statement
Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley.
Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.
Jefferson’s mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.
- OUR MISSION : We improve lives.
- OUR VISION : Reimagining health, education and discovery to create unparalleled value
- OUR VALUES : Put People First, Be Bold & Think Differently and Do the Right Thing
As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.
Par Reference Code
107379
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