Sales Operations Analyst

Summary of Position :

We are seeking a Sales Operations Analyst to join our National Support Team! The Sales Operations Analyst will work directly with the Vice President of Sales Strategy and the Chief Revenue Officer to play a vital role in maintaining customer data, optimize sales processes across multiple divisions, provide analytics to drive decision-making, and implement tangible growth strategies.

This role will also be involved with streamlining operations, improving efficiencies, and ensuring alignment with organizational goals.

Duties & Responsibilities :

• Compile and analyze precise sales data to identify trends and patterns, offering insights to boost sales and organizational growth.
• Conduct intricate customer analysis and data filtering to gauge customer profitability.
• Evaluate and enhance current processes to identify areas of improvement.
• Collaborate with sales leadership to streamline workflows, as well as increase accuracy and efficiency.
• Implement best practices and tools to optimize sales operations.
• Assist in creating KPI sales dashboards that reveal actionable insights to maximize the sales team’s effectiveness.
• Monitor KPIs and provide regular performance updates to stakeholders.
• Collaborate with the VPSS to devise growth strategies, projections, and targets tailored to specific customers, segments, and products.
• Track performance against forecasts and provide recommendations for adjustments as needed.
• Serve as a liaison between other departments to facilitate communication and coordination, while working with cross-functional teams to drive alignment and achieve common goals.

Minimum Requirements :

• Bachelor’s degree in business, economics, or other quantitative field.
• 2+ years of progressive quantitative analytics experience required. Distribution or foodservice experience a plus.
• Quantitative problem-solver and analytical thinker who can draw conclusions from multiple data sources.
• Collaborative team player who works well with others to achieve positive results.
• Entrepreneurial spirit : embraces change and the challenge to innovate that comes with it.
• Excellent communication and presentation skills, with the ability to effectively convey insights to diverse audiences.
• Detail-oriented with strong organizational and project management skills.
• Expert knowledge of Microsoft Excel (formulas, pivot tables, data connections, macros and automation).
• Intermediate PowerPoint skills (ability to create and manipulate decks, add charts and other visuals).
• Proficiency in database access and reporting from multiple ERPs.
• Experience with business intelligence tools.

Fortune Fish & Gourmet is an equal opportunity employer.