SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries.
Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries.
Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
Job Description
Sr. Learning & Development Specialist
Locations : Hybrid Kansas City, MO & Quincy, MA
Remote Alabama, Arizona, Connecticut, Florida, Georgia, Illinois, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, Ohio, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Wisconsin, Wyoming
Get To Know The Team :
In this role, you will work under general supervision to develop and deliver industry and proprietary systems content for both new and existing associates within the Financial Services BPO division.
In addition, you will maintain course materials and documentation (participant and facilitator materials) for new hire onboarding.
Candidates must exhibit a strong client service mindset with detail orientation, a positive team centered attitude, enthusiasm and professionalism.
Why You Will Love It Here!
- Flexibility : Hybrid Work Model & a Business Casual Dress Code, including jeans
- Your Future : 401k Matching Program, Professional Development Reimbursement
- Work / Life Balance : Flexible Personal / Vacation Time Off, Sick Leave, Paid Holidays
- Your Wellbeing : Medical, Dental, Vision, Employee Assistance Program, Parental Leave
- Diversity & Inclusion : Committed to Welcoming, Celebrating and Thriving on Diversity
- Training : Hands-On, Team-Customized, including SS&C University
- Extra Perks : Discounts on fitness clubs, travel and more!
What You Will Get To Do :
- Facilitate classroom & virtual training / meetings and assess participant progress; apply adult learning theory to daily activities.
- Provide follow-up support to new hires post training, as needed.
- Research, develop and modify basic instructional materials with minimal supervision.
- Contribute as a member of a project team by collaborating with team members and internal business partners.
- Keep abreast of changes within the industry, new lines of business, system enhancements and new technologies.
What You Will Bring :
- Familiar with training practices and principles
- Intermediate-level skills in use of MS Office
- Strong written and verbal communication skills
- Manage internal client expectations and meet deadlines
- Ability to multi-task and learn new information quickly
- Capable of working in a dynamic and changing environment
- Financial Services background; Mutual Fund industry experience preferred but not required
- Minimally requires a Master's degree and 1 year of related experience, Bachelor's degree and 3 years of related experience, or high school diploma and 5 years of related experience.
- 1-2 years training experience, customer service or public speaking preferred but not required
Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com / careers.
LI-JW3 #LI-HYBRID #LI-REMOTE #CA-JW
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
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