Position Overview
Position Summary
Under general direction, performs a variety of secretarial and clerical duties in support of the day-to-day operations of KENW-TV and the Broadcast Center.
Requirements
Duties and Responsibilities :
- Provides exceptional customer service in all interactions with students, staff, and the general public
- Serves as backup receptionist when needed, both at the front desk and answering incoming telephone calls
- Assists both the Development and Programming departments, as needed
- Provides technical assistance to the TV production staff when students are not available
- Captions local TV productions, as needed
- Performs secretarial and clerical duties for Broadcast Center staff as directed
- Maintains the TV membership database
- Promptly and professionally handles incoming donations and underwriting monies, submitting credit card charges electronically, and preparing proper receipts
- Performs related duties as assigned
Minimum Job Requirements :
A high school diploma with a minimum of one year of experience in clerical functions is required.
Knowledge, Skills and Abilities :
- Knowledge of University policies and procedures and structures
- Skill in the use of standard office and computer equipment
- Strong interpersonal and communication skills, both written and verbal, and the ability to work effectively with a wide range of constituencies in a diverse community
- Ability to maintain friendly customer service and professional phone skills
- Ability to perform routine and moderately complex calculations rapidly and accurately
- Project management and organizational skills and the ability to work as a team player
- Ability to present a professional, pleasant and cooperative attitude in coordinating communication between staff and the general public
Working Conditions
Physical Demand and Working Conditions :
- Work is performed inside during normal work hours
- Work is sedentary in nature and at times requires exerting up to 25 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Essential Functions : As defined under the Americans with Disabilities Act, these include the aforementioned duties and responsibilities, minimum job requirements, and knowledge, skills, and abilities.
This is not necessarily an all-inclusive listing.
Insurance
Insurance for Eastern New Mexico University is offered through the New Mexico Public Schools Insurance Authority. High coverage and low coverage options are offered for medical and dental insurance so employees can choose the plan that’s right for them.
- Health insurance is offered through both Blue Cross and Blue Shield of New Mexico and the Presbyterian Health Plan
- Dental insurance is offered through United Concordia.
- Vision insurance is offered through Davis Vision.
- Life insurance is offered through Standard Life Insurance Company and UNUM Life Insurance Company.
Retirement Eastern New Mexico University participates with the New Mexico Educational Retirement Board (NMERB), Social Security, and Medicare.
Paid Time Off During the first year of service, full time non-exempt (hourly) employees accrue 7 hours of annual leave and 7 hours of medical leave per month.
During the second year of service, full time non-exempt employees accrue 10 hours of annual leave and 10 hours of medical leave per month.
During the third and subsequent years of service, full time non-exempt employees accrue 14.66 hours of annual leave and 14 hours of medical leave per month.
Employees must work for the University for three months before they are eligible to use annual leave. Leave accruals will be pro-rated for part time employees.
Temporary employees do not accrue leave.
Employee Educational Assistance Plan Eastern New Mexico University offers a tuition waiver for regular employees and retirees.
This program waives the tuition for one course (up to four credit hours) per semester. Employees' spouses may be eligible to use the tuition waiver during any semester that it is not being used by the employee.