Job Position : Workday HRIS Operations Analyst
Duration : 6 months, possible extensions
Location : Lake County, IL 60064 (Hybrid - Must be able to be onsite 3 days per week)
Purpose :
The Senior Analyst, HR Operations is regionally based and collaborates closely with the HR Operations Manager for the region, the whole HR Operations team, and Global HR, Payroll, Business Technology Systems leaders, COE experts, and external vendor partners regarding HR service delivery excellence.
Responsibilities :
Analyze, review & reconcile actual data; system utilized (WORKDAY); investigation & resolution of discrepancies. Review and prepare reports and results for accuracy and completeness, including audit reports, reconciliations, etc.
Collaborates with business to ensure accurate & complete results with meaningful variance commentary. Prepares results for submission to business & related areas.
Prepares / reviews various reporting & year-end requests. Serves as the direct contact for and supports requests including documentation of procedures, and internal / external audits.
Produce ad hoc reports as required, often combining data from multiple sources to achieve desired results
Manages relationships between businesses to ensure effective communications. Brokers services within the Operations community on behalf of customers;
coordinates system solutions.
Analyzes departmental processes and needs and makes recommendations that are the most effective means to satisfy those needs.
Analyzes the most complex work procedures / job methods and presents concepts to simplify those procedures.
Help clients resolve reporting issues requiring in-depth expertise in the Workday solution and other systems
Develop and execute reports in Workday, and other HR systems
Support of mass upload requests
Quickly respond to customer escalations and address complex inquiries with functional expertise
Perform transactions or resolve issues related to HR service, which includes employee data processes, hire-to-retire transactions, benefits / leave processes, time and absence, payroll
Maintain HR data integrity by proactively conducting audits and analyzing data transactions
Work is performed and made with a high degree of independence and performance is judged by results obtained. Responsible for meeting tight deadlines in meeting these objectives.
Works effectively with team / group to accomplish organizational goals. Actively participates in client or team meetings by offering suggestions.
Manage global HR Processes and associated documentation and training. Maintain and author guides that are used as reference documents for customer service or managers related to the use of our HR system of record and our HR service provider
May participate in additional projects, including creation of job aids, vendor partner case analysis and follow-up, process mapping, or continuous improvement activities
Focused on increasing efficiency and quality of work completed by HR Operations shared services and vendor partners