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Human Resources Business Partner

Crystal Bridges Museum of American Art.
Bentonville, AR
Full-time

Description

Position : Human Resources Business Partner (HRBP)

Reporting to : Director of Human Resources L

Location : Bentonville, AR

About the Position

As a Human Resources Business Partner (HRBP), you will join a top-notch team and help deliver the company’s mission by supporting all team members in their workplace experience.

This role involves interacting with team members at all levels throughout the ecosystem, implementing and advising on HR policies and procedures, provide full-cycle employee relations, and ensuring compliance with relevant labor laws and regulations.

As an HRBP, you will play a critical role in providing comprehensive HR support across various functional areas.

Essential Responsibilities

Assist in the development and implementation of HR policies, procedures, and programs to support the organization's goals and objectives.

Help to develop playbooks with standardized approaches for use throughout the ecosystem to drive efficiency and ensure consistent positive experiences for team members.

Respond to a broad array of human resources related questions and issues from managers and team members (e.g., performance, discipline, termination, etc.

to ensure accurate and consistent interpretation and application of policies and procedures.

  • Provide full-cycle investigation and documenting of assigned employee relations incidents involving allegations, misconduct, and policy violations including incidents of litigation related to employment law / regulation.
  • Effectively collaborate with HR Directors and managers to maximize team member engagement and performance, by communicating potential risks associated with business practices, and instances of non-compliance.
  • Assist with new hire orientation, onboarding efforts and employee termination process. Manage team member offboarding process, including exit interviews.
  • Track and maintain accurate team member records, including personnel files and other HR-related documentation.
  • Effectively collaborate with Talent Acquisition to create and maintain job profiles and workforce planning objectives.
  • Support company projects and initiatives to promote team member retention and engagement.
  • Assist in the implementation and administration of performance management processes, including goal setting, performance reviews, and performance improvement plans.
  • Assist with managing compliance with federal, state, and local laws and regulations and company policies and procedures by keeping current on laws and regulations related to general human resource practices;
  • implementing and monitoring HR compliance; implementing action plans to improve performance and reduce instances of non- compliance;

and directing management teams in ensuring confidentiality of information, documentation, and assigned records.

  • Maintain external compliance for BLS, EEO, DOL reports and responding to requests from and other regulatory agencies.
  • Employment verification, including certification of PSLF applications, and unemployment requests.
  • Review and recommend optimal functionality of HCM and Performance Enablement modules, including development, customization, and maintenance to ensure alignment with HR, Finance / Payroll and Information Technology.
  • Monitor configuration and testing for Workday HCM and Performance Enablement Modules. Participate in root-cause testing and quality assurance processes for HCM system updates, enhancements, and integrations.
  • Ensure data integrity within Workday HCM modules. Accurately process team member changes in HCM including changes to position, hours, salary, cost center, company, reporting structure, etc.
  • Serve as an end-user point of contact and training support for all Workday HCM users.
  • Work closely with HR Director to understand organization processes, priorities, and initiatives; providing recommendations as they relate to HCM administration.
  • Manage, respond to, and resolve assigned requests for support submitted through the Jira tickets system and / or HR email inbox.
  • Assist with gathering and interpreting data for complex reports and executive summaries.
  • Proactively research, and stay updated on various employment laws, and HCM features, updates, and best practices.
  • Other duties as assigned.

Professional Experience / Qualifications

  • Bachelor’s degree in human resources, or related field.
  • Minimum of five (5) years proven experience as an HR Generalist.
  • PHR or SHRM-CP / SCP highly desired.
  • Strong knowledge in HR best practices, employee relations, labor laws and regulations.
  • Proficient HRIS experience with Workday, or similar software.
  • Familiarity with payroll processes and systems.
  • Strong interpersonal, and communication skills to engage with internal team members and external stakeholders.
  • Proficient in Microsoft Office Suite, Zoom, and ability to learn new software applications.
  • You provide excellent customer service.
  • A team player who champions servant-leadership and respect when collaborating with others.
  • You welcome change and are proactive about managing through it.
  • You are results oriented and exercise sound judgment in your work.
  • A lifelong learner, who is inquisitive and solves problems with bold thinking and innovation.
  • A visionary who plans for the future with imagination and wisdom.
  • You are comfortable in a fast-pace, innovative environment where change is constant.
  • A goal-setting individual with measured focus on operational excellence and results.
  • You have an innovative mindset and willingness to experiment with new ideas.
  • You cultivate strong relationships through trust and integrity with colleagues and leaders.
  • You are dedicated to achieving excellence and work with others to tackle the tasks at hand.
  • You have excellent organizational and time management skills to manage multiple projects simultaneously and meet deadlines.
  • You are committed to building and modeling equitable systems, beginning with diversity, access, and inclusion.

Physical demands and work environment :

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Physical demands : Position requires utilizing a computer and telephone for prolonged periods of time, good eye / hand coordination, verbal, and written conversation with others, and lifting / carrying up to 10 lbs.
  • Work environment : Work will be performed in an office environment full-time (Monday-Friday, 8AM-5PM.) The noise level in the work environment is usually low to moderate.

Flexibility in working hours, including weekends and evenings, may be necessary to support operational needs.

21 days ago
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