Benefits :
- 401(k) matching
- Health insurance
- Paid time off
We're hiring for a Front Office Supervisor at the Tru by Hilton in Clearfield (Hill Air Force Base) . This is a full-time position.
Shifts would vary to include days / night, weekdays and weeknights. 1-2 years of experience is required.
Hilton and the Woodbury Group care about your safety where you work. We comply with Hilton brand standards and have adopted a clean stay environment to ensure the safety of you and our guests.
Benefits (based on hours worked per week)
- Daily Pay - get paid on-demand
- Medical Insurance
- Dental
- Vision
- 401K Employer Match
- Paid Time Off starting on first day
- Free Life and Accident Insurances
- Opportunities for growth and advancement within the Woodbury Group of hotels
- Awesome worldwide hotel discounts (up to 75% off)
- Employee Assistance Program
- Employee Wellness Program
Summary of Duties and Responsibilities / Essential Functions
- Responsible for greeting and serving all guests in a courteous and professional manner; respond to guest complaints and requests in a way that is above guest's satisfaction;
- ensure the safety and security of our guests, associates, and the hotel while providing a welcoming experience; organize, confirm, process, and conduct guest check-ins / check-outs, room reservations, requests, changes, and cancellations;
- secure payment; verify and adjust billing; run AR daily and invoice the necessary accounts; run weekly AR report and review;
- handle daily bank deposits; pay invoices on a weekly basis, reconcile all statements monthly; maintain the cleanliness and neatness of the front desk area;
ensure that all hotel standards and procedures are applied; other duties may vary upon supervisor’s request.
Minimum Qualifications
- High school diploma or equivalent
- Exceptional customer service and organization skills
- Excellent verbal and written communication skills
- Basic computer skills
- Availability to work a variable work schedule
- Must be to work on time
- Must present self in a professional manner regarding personal dress and grooming
- Ability to sit or stand for extended periods of time
- Ability to lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
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