EMS Diesel Technician II

Fleet Services - A Cox Automotive Company keeps your fleet moving!

Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.

Headquartered in Indianapolis, Fleet Services by Cox Automotive has grown to become one of the largest fleet maintenance companies in the country.

Fleet Services is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light, medium, and heavy-duty trucks and trailers.

Fleet Services also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair.

We are supported by a 24 / 7 in-house call center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.

Position : EMS Technician Level II

The EMS Technician Level II is a mid-level Technician responsible for performing certified DOT inspections, Preventative Maintenance inspections, light and follow-up repairs, light mechanical / hydraulic / electrical and electronic diagnostics, and other duties as assigned.

May also perform some scheduled dedicated work on various customer fleets in addition to providing emergency roadside service.

Requires creative thinking for solving problems in emergency situations and self-management of the workday. Must be able to make decisions effectively and efficiently using critical thinking skills, provide excellent customer service, understand the importance of attention to detail, and always maintain situational awareness.

Requires extreme flexibility in scheduling and the ability to function effectively and efficiently in emergency situations.

This role follows established processes and procedures for making repairs or performing maintenance procedures, establishing, and maintaining safety practices on the job, and documenting work order information.

Duties

• Perform minor adjustments and repairs on various types of truck equipment including, but not limited to the following : Electrical / Brake / Cooling Systems, Starters / Alternators, Fan clutches, Engine electronics, Power steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
• Participate in regularly scheduled safety training. Remain up to date on safety protocols and procedures to maintain a culture of safety and compliance.
• Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders ("RO") using company issued device and our proprietary application, PRONTO.
• Communicate with management, team members, and Dispatch via Microsoft Office products and other communication methods such as email or phone call to obtain approvals on repair estimates, retrieve purchase order numbers, and / or discuss findings and notes.
• Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, to include OSHA, EPA, and DOT.
• Obtain parts from approved local and national vendors as necessary for the repairs to be performed.
• Accurately complete DOT forms and all other forms of documentation in a timely fashion.
• Independently manage parts inventory and equipment on company-issued service truck and perform periodic reconciliation.
• Work with, understand, and evaluate technical information related to the job.
• Manage concurrent assigned tasks, making effective judgments as to prioritizing work-related activities and time allocations.
• Work with a high degree of independence and manage own daily schedule.
• Work with clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations.
• Adhere to company policies, processes, and procedures.
• Diagnose, adjust, and repair various types of truck equipment including, but not limited to the following : Electrical / Brake / Cooling Systems, Starters / Alternators, Air conditioning systems, Fan clutches, Engine electronics, Power steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
• Confer with customers, Dispatch, and / or Sales team to obtain descriptions of vehicle problems and to discuss work to be performed.
• Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges.

Requirements

• High School Diploma or GED preferred.
• Must have valid driver's license and meet Cox Automotive Mobility minimum driving qualification standards.
• Valid DOT Medical Card or ability to obtain one prior to employment or within 72 hours of hire.
• Possess and supply a set of hand tools necessary to perform required job duties.
• Minimum of 3 years of experience as Power Technician on medium to heavy-duty vehicle repair or equivalent combination of technical education / certifications / skill / experiences.
• Must be at least 21 years or older.

Why Fleet Services By Cox Automotive?

• Safe driving & Tech efficiency bonuses
• Safety Boots & Safety Glasses reimbursement
• Extreme weather gear (Cold & Hot)
• Uniforms provided with laundry service where available
• Take service truck home daily (stop paying for gas!)
• Company cellphone provided
• Technical training provided to advance your career
• Dedicated career path - 'Over 50% of our front-line managers are promoted from within.'

Benefits :

• Health, dental, vision insurance starts DAY ONE of employment.
• 401(k) matching starts after 90 days, 100% match up to 6% contribution and an additional 2% discretionary contribution by the company.
• Accrue up to 192 hours (4-weeks and 4-days) of Paid Time Off starting the first year of employment.
• Tuition Assistance / Reimbursement
• Adoption / Surrogacy assistance
• Pet Insurance
• Multiple ERG, diversity groups, and company paid volunteer hours.
• Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home / rental insurance, wellness / fitness incentives and much more.

Compensation :

Hourly base pay rate is $30.87 - $46.35 / hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities.

Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and / or an incentive program.

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