Position Overview : The Visual Supervisor provides solutions to store specific visual and merchandising challenges using brand standards and corporate visual guidelines to maintain brand integrity.
The Visual Supervisor adapts corporate visual direction based on individual store need and inventory levels and drives sales through strategic merchandise placement.
They support the Visual Manager to oversee the brand aesthetic and drive profitability in store by helping to execute visual and merchandising plans.
Key Responsibilities :
- Train and maintain brand standards for visual presentation, cleanliness and organization throughout the store to ensure a consistent customer experience.
- Execute new item deliveries to ensure they are quickly placed and all garments are represented on the floor in full size runs with proper signage where needed.
- Prepare for and implement seasonal merchandising presentations and manage new visual merchandising initiatives.
- Monitor merchandise sell through and replenishment utilizing sales reports.
- Partner with store management on key visual merchandising decisions that have an impact on store workload and sales.
- Ensure visually appealing and brand appropriate displays are created and updated to drive sell through and maximize the business.
- Ensure lighting and signage is to company standard to highlight merchandise and display.
- Support store management to ensure all store objectives are met (i.e. : customer service, operational initiatives, etc.).
- Pro-actively manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases.
- Provide product and brand knowledge to employees and customers.
- Exemplify and enforce company policy and procedure.
- Assist with special projects as assigned by management.
- Partner with Store Managers to identify and resolve issues in the store
Team Management :
- Motivate the team to meet and exceed sales goals.
- Delegate and monitor task management to ensure follow through and results.
- Manage weekly / monthly work schedules to maximize the productivity of the visual team.
- Supervise the visual team to monitor breaks and ensure adequate visual coverage during peak times.
- Inspire a high level of morale and motivation within the visual team.
- Facilitate effective communication among the visual team members.
- Ensure the visual team and all store employees follow health and safety guidelines in the store.
- Partner with Visual Manager to train and develop the visual team.
- Ability to effectively communicate with customers and store personnel
Physical Requirements :
- Ability to lift and carry up to 50 lbs
- Ability to stand for long periods of time, read computer terminals, push, pull, or move objects of at least 25 lbs
- Ability to effectively maneuver around sales floor and stockroom by repetitive bending, twisting, stooping, squatting, and climbing
Schedule Requirements :
Ability to work a flexible schedule that meets business needs, including evenings and weekends
Experience :
- High School Diploma or GED required
- Two to three years retail visual merchandising or display experience required
30+ days ago