Systems Analyst

The Systems Analyst works as part of the Engineering Computer Services team to design, install, configure, administer, and secure computer systems in the College of Engineering in support of teaching, research, and outreach.

This position is not eligible for permanent residency sponsorship.

Specific Job Duties and Tasks

• Analyze and resolve computer system hardware and software problems.
• Gather systems requirements for administrative tasks.
• Perform routine system and application maintenance on new and existing computer hardware.
• Support Linux / Mac / Windows workstations.
• Document administrative procedures and policies.
• Document all original programming and scripting.
• Troubleshoot assigned applications and services in partnership with the Engineering Computer Services team.
• Take responsibility of Help Desk tickets as appropriate.
• Provide quality end user support.
• Engages with customers to understand their computing needs.
• Participate in process improvement for assigned functions.
• Participate in campus IT communities.

To obtain the full job description including key areas of responsibility, technical competencies, and desirable qualifications, please contact [email protected]

About the College of Engineering

The is one of 12 colleges at the , a premier public research university offering internationally recognized programs in disciplines ranging from otolaryngology to fiction writing, printmaking to space science, hydraulic engineering to dance.

Iowa draws students from more than 100 countries and all 50 U.S. states.

The is driven by talented faculty, staff, and students who are producing knowledge to address grand challenges around advanced technologies, health sciences, sustainability, energy, and the environment.

Our graduates are ethical, globally aware citizens whose work while at the University of Iowa and throughout their careers make the world safer and our use of resources more efficient.

As a center of innovation and discovery, the people who make up the College of Engineering are undoubtedly improving quality of life for our Iowa community as well as for people across the United States and around the world.

Beyond playing an integral role in the college’s , College of Engineering employees are encouraged to have a healthy work-life balance.

Education Requirement

A bachelor’s degree in electrical / Computer Engineering, Computer Science, or related field, or an equivalent combination of education and related work experience.

Required Qualifications

• Experience of minimum of 1 year researching, exploring, and solving technical problems.
• Ability to read technical documentation with comprehension.
• US Citizenship or permanent resident status is required for ITAR and NIST CUI 800-171 systems.
• Ability to communicate effectively, both orally and in writing, with technical and non-technical staff.
• Demonstrated experience working effectively in a welcoming and respectful workplace environment.
• Ability to move servers and other similar equipment (up to 50 lbs.).
• Experience working with one or more of the following : Linux / Mac / Windows.

Desired Qualifications

• Experience with one or more scripting or programming languages.
• Strong interest in continuously learning and applying new ideas to innovative services and technologies.

Application Details

In order to be considered for an interview, applicants must upload :

• Resume
• Cover Letter

Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential / education verification.

5 professional references will be requested at a later step in the recruitment process.