Healthcare Enrollment Specialist

Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options.

Founded by a Latina grandmother / community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country.

With over 62 sites, over 227,000 patients, and over 417,000 visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population.

We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.

Family Health Centers of San Diego (FHCSD) is looking for a Healthcare Retention Specialist - The Healthcare Retention Specialist is responsible for providing health insurance screenings and application assistance to low-income individuals.

Responsibilities :

• Conducts health insurance options education at appropriate agency and community sites. Attends community meetings and trainings as needed.
• Documents contacts, maintains files, and submits program statistics as needed. Utilizes an enrollment verification system to document outcomes.

Timely and complete submission of project logs / data reports.

• Meets department application assistance productivity standards of 4 applications per day.
• Performs other duties as assigned.
• Provides health insurance eligibility determination and application assistance at assigned clinic and community sites.

Requirements :

Ability and means to travel as needed in a timely manner within San Diego County, to locations that may have limited access to public transportation;

proof of liability and property damage insurance on vehicle used is required.

• Certified Enrollment Counselor Certification must be obtained within 90 days of hire and maintained while in this position.
• High school graduate or GED equivalency required.

Rewards :

• Job type : Regular Full Time
• Competitive Salary with Excellent Benefits
• Retirement Plan with Employer Match
• Paid Time Off, Extended Sick Leave and Paid Holidays
• Medical / Dental / Vision / FSA / Life Insurance
• Employee Discounts and Wellness Programs

FHCSD was founded by community activists working towards a common goal : caring, affordable, high-quality medical care for all.

We are proud to continue this mission today as we provide accessible services to over 210,000 patients across San Diego County.

The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.

In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits or potential bonuses.

$21.50 - $23.00

If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and / or experience.

In addition to these factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer.

Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth.

We also offer a generous compensation and benefits package (more information on our benefits offerings is available here : FHCSD Wellness - Employee Hub (gobenefits.net)