Desktop Support Specialist (373760)
IDR is seeking a Desktop Support to join one of our top clients in Nashville, Tennessee . This role is perfect for a tech-savvy professional with a knack for problem-solving and a passion for providing excellent customer service.
If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Position Overview / Responsibilities for the Desktop Support :
- Provide desktop computer support assignments, focusing on problem resolution
- Install and provide technical support for a variety of desktop computer hardware and software
- Offer customer support to both on-site and remote users, analyzing system problems and providing solutions
- Collaborate with teams of analysts, programmers, and users in application development environments
- Test and potentially write technical documentation for software or hardware installation
Required Skills for Desktop Support :
- Proficiency in Microsoft Office Suite, Microsoft operating systems, and other office automation tools
- Ability to identify and correct hardware malfunctions
- Knowledge of Hardware Configuration, Active Directory, AV / Conference Support, Azure AD, Data Backup and Recovery, and more
- Experience with ticket tracking systems such as Dynamics and Service Now
- Familiarity with Mac OS, iPhone IOS, Microsoft Teams, Microsoft O365, SharePoint, and Outlook
- Excellent customer service skills and professionalism
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry-leading organization
- Close-knit and team-oriented culture
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
Desktop Support Specialist (373760)
IDR is seeking a Desktop Support. Position Overview/Responsibilities for the Desktop Support:. Provide desktop computer support assignments, focusing on problem resolution. Install and provide technical support for a variety of desktop computer hardware and software. ...
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