Release of Information Coordinator

Pay Range : $18.14 - $24.49 / hour

Additional components of compensation may include :

Evening & night shift differential

• Overtime
• On-call pay

Benefits information : https : / / careers.uwhealth.org / benefits /

At UW Health in northern Illinois, you will have :

• Competitive pay and comprehensive benefits package including : PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance
• Annual wellness reimbursement
• Opportunity for on-site day care through UW Health Kids
• Tuition reimbursement for career advancement ask about our fully funded programs!
• Abundant career growth opportunities to nurture professional development
• Strong shared governance structure
• Commitment to employee voice

POSITION SUMMARY :

The Release of Information Coordinator assists in the day-to-day management of operations within the Health Information Management (HIM) department.

The Release of Information Coordinator, in conjunction with their leader, shall be accountable for ensuring that standards established by UW Health relating to HIM staff productivity and accuracy are consistently met.

The incumbent will promote and facilitate efficiency and effectiveness of HIM related systems, including documentation. While ensuring timely completion of all duties, the Release of Information Coordinator will manage Epic HIM module work queues / functions and assist with internal and external customer follow-up.

Additional responsibilities of the incumbent include assisting in the implementation and updating of policies and procedures, as well as coordinating HIM faculty / provider communication (both internal and external).

The Release of Information Coordinator will be involved in day-to-day operations and will participate in and sometimes lead projects that extend across disciplines outside of HIM with multi-level stakeholders.

EDUCATION / TRAINING :

Minimum :

High School Diploma or equivalent.

Preferred :

Associate's Degree in a healthcare related field.

LICENSURE / CERTIFICATION :

Minimum : N / A

N / A

Preferred :

Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA).

EXPERIENCE : Minimum :

Minimum :

• 2 years relevant experience in healthcare related field.
• Extensive experience in PC Software including e-mail, word processing, database and spreadsheet programs.

Preferred :

2 years or more years lead level or trainer experience.

REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES :

Knowledge of healthcare administrative processes such as reimbursement policies, compliance, and procedures, operations, and billing regulations.

Knowledge of medical documentation requirements.

Excellent organizational skills.

Effective communication skills, both written and verbal as well as ability to formally present to both large and small groups.

Ability to work independently and self-motivate as well as motivate others.

Ability to meet deadlines.

Strong analytical skills with ability to manipulate and interpret complex data.

Ability to problem solve.

Ability to multi-task.

MAJOR RESPONSIBILITES :

May be asked to provide input on staff performance including providing feedback for performance evaluations and quality assurance of workflows.

Deploy staff to ensure that HIM guidelines and SLA are met in conjunction with regulatory, departmental and organizational needs.

Ensure HIM staff consistently meet productivity, timeliness, and quality standards established by department administration and provide timely training as needed.

Assist with the preparation of status reports, materials, and / or required documentation to senior management, committees, and the Board of Directors, as needed.

Responsible for managing certain components HIM budget within the department.

Promote and facilitate efficiency and effectiveness of Revenue Cycle related systems, including documentation.

Assist with the development of training material for the HIM department and across the organization.

Ensure that Epic system HIM work queues are worked timely and accurately.

Monitor the InBasket reports, following-up on delinquent items.

Serve as resource and educator to faculty, midlevel providers, and staff, which require in-depth knowledge of HIM best practices that span across multiple specialties.

Ensure rule logic and assigned users for Epic’s work queues are appropriate for department, requesting changes and updates as needed.

Assist with third party follow-up.

Ensure HIM / provider communication / feedback occurs timely, consistently, and in accordance with organization-wide standards and departmental needs / requests.

Act as a liaison to specific customers including initial point of contact for questions regarding provider activity, process lags, and accuracy.

Perform other duties as assigned.

Maintain business planning and development of UConnect site data related to the HIM department.

Serve as admin role for any project SharePoint sites.

Assist with department special projects as requested.

Draft project communications and PowerPoint presentations as assigned.

Assist with the planning for implementation of new state and federal government requirements within

the department and across the organization as necessary.

Research and apply federal, state, and voluntary regulatory standards that relate to privacy and security.

Assist Revenue Cycle and Compliance with educating staff and physicians, ensuring they receive regular updates on regulatory changes.

Provide oversight of ongoing department-specific training needs with respect to HIM compliance and reimbursement, including (i) conducting follow-up training programs and making recommendations for continuing education endeavors for clinical staff and physicians to carry out all components of department HIM programs, and (ii) developing training methods.

Our Commitment to Diversity, Equity, and Inclusion

UW Health is committed to being a diverse, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer.

Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day.

Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged.

EOE, including disability / veterans.

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