Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience.
If this posting sounds like a job you’ll love, we highly encourage you to apply. Compensation :
$18 hourly
Responsibilities :
- Regularly meet with sales lead to receive the newest service and product knowledge
- Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
- Reply to incoming calls from customers including products and service questions, general information, and complaints
- Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
- Record customer interactions and follow up on their experience with our company
- Visit new prospective customers visits to assess their specific cleaning and maintenance needs
- Develop and maintain relationships with clients to ensure satisfaction and retention
- Identify new business opportunities and engage in business development activities
Qualifications :
- Strong knowledge of customer interface and interaction
- Must possess exemplary interpersonal skills, communication skills, and active listening skills
- High school diploma, G.E.D. or equivalent
- Problem-solving mindset with a proactive approach to identifying and addressing challenges
About Company
At All Building Cleaning Corp, we strive to serve our community by providing cleaning services through our great teams! Our clients look to us to keep their facilities clean and to keep their offices in a clean safe environment for their employees, associates, and clients!
Take part in our team, take ownership of and pride in what you will do and accomplish. Let's grow together!
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