WARRANTY COORDINATOR

Hourly Rate : $19.25- $20.00. Based on experience.

Essential Duties and Responsibilities :

• Responsible for establishing and maintaining official documents and records in appropriate files.
• May do research for a project.
• May receive calls regarding complaints which may be resolved or referred to proper person for resolution.
• Process warranty cases in Salesforce.
• Work with Accounting to process customer credits.
• Work with Accounting to track vendor credits.
• Mange RGA process for warranty cases.
• Create technical service bulletins as directed by tech support.
• Create / update equipment manuals.
• Photocopying, scanning, and filing of documents.
• Performs such other duties as may be assigned.

Education and / or Work Experience Requirements :

• Microsoft Word, Excel, Power Point, Workwise, and other web-based programs.
• Salesforce, Adobe InDesign, AutoCad experience a plus.
• Ability to communicate effectively orally and in writing.
• Strong organizational and interpersonal skills.
• Thorough knowledge of modern office practices and procedures and the use of office machines and equipment.
• Ability to understand and interpret pertinent policies and procedures clearly and accurately.
• Ability to establish and maintain effective working relationships with supervising personnel, co-workers, and subordinates

Company Benefits :

2 Medical Plan Options - Base HSA (High Deductible) and Buy-Up

Medical Plans

• Prescription (Rx) Insurance
• Health Savings Account (HSA)
• 2 Dental Plan Options - Base Dental and Buy-Up Dental Plans
• Vision Insurance
• Flexible Spending Accounts (FSA's)
• Health Care FSA
• Dependent Care FSA
• Company Paid Base Life Insurance
• Company Paid Accident, Death & Dismemberment Insurance
• Company Paid Business Travel Accident Insurance
• Company Paid Disability Insurance

Short-Term Disability (STD) and Base Long-Term Disability (LTD)

Insurance

• Employee Assistance Program (EAP)
• Voluntary Hospital, Accident & Critical Illness (Cancer) Insurance
• 401(K) Retirement Plan with 50% Company Match
• Voluntary Pet Insurance
• Vacation and Personal / Sick Time
• Paid Grandparent Leave
• Paid Bonding Leave
• Adoption Assistance
• Education Assistance (Tuition Reimbursement)

About Wastequip

Wastequip got its start in 1989 with containers and compactors. But, today, we have evolved into so much more than just a manufacturer of high-quality steel containers and compactors.

We are the waste industry's only All-in-One solutions provider - from carts and containers to collect waste to hoists and trash trucks to move the waste to parts, service and technology to keep your operation running smoothly.

While we're proud to be North America's leading manufacturer of waste handling equipment, we are equally proud to be a driving force for enhanced sustainability across the waste industry.

We are consistently striving to improve our own operations while making it easier for our customers to do the right thing - building a brighter future for all.