Job Description
Job Description
Benefits / Perks
Great Work Environment
Job Summary
We are seeking a Bill and Account Collector to join our team! As a Bill and Account Collector, you will be making phone calls or sending emails to payors with outstanding debts.
You will also be maintaining records of communications with payors and processing incoming payments. The ideal candidate has exceptional customer service skills, strong computer skills, and comfortability working in a fast-paced environment.
Responsibilities
- Contact payors to discuss their accounts and outstanding balances
- Discuss the reason for the debts with the payors, and help them best understand their options moving forward
- Create payment plans that work with the payor while also aligning with company policy
- Maintain excellent records of payor interactions
- Process incoming payments or debt settlements
Qualifications
- Excellent customer service skills
- Excellent communication skills
- The ability to work well in a fast-paced environment
- Familiarity with computer programs including the Microsoft Office suite
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