We’re hiring a loan partner who will work directly alongside our loan origination staff to help our applicants through the mortgage loan process.
You’ll get applicants mortgage-ready, prepare paperwork, and respond to customer inquiries on transactions as needed. If you’re a detail-oriented employee with strong communication and time management skills, we highly encourage you to apply.
Compensation : $20 - $30 hourly
$20 - $30 hourly
Responsibilities :
- Be the primary liaison between the mortgage loan officer and our clients and schedule meetings to discuss outstanding items
- Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service
- Gather and coordinate necessary loan documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
- Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator
- Screen and make calls, book appointments and provide administrative support as needed
- Make 20-30 calls per day to realtor partners and network partners. Candidate must have sales skills and comfortable calling.
Qualifications :
- Ability to effectively work in a strong team-oriented environment and provide outstanding communication and customer service to clients
- Possess an advanced understanding of different loan products, such as conventional loans, FHA, VA, adjustable / fixed, commercial loans, etc.
- Preferred degree in banking or finance, and a high school diploma or equivalent is required
- Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred
- Although not required, having an NMLS license or training is preferred
About Company
We’re redefining the homeownership process by making it faster and simpler for borrowers in America. Our 100% digital mortgage platform delivers quick turnaround times and our dedicated customer support has been a combination of consistent growth.
We offer the lowest possible rates, above all providing outstanding customer service and treating borrowers with honesty and integrity making the homeownership experience enjoyable!
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