Director, IMPACT Operations

Position Overview

School Improvement :

• School Performance : Promotes data-driven decision-making through a cycle of continuous improvement to develop, implement, and monitor the comprehensive school plan designed to move schools toward a consistent standard of excellence.
• Design : Designs innovative school models that transform learning for our students furthest from opportunity and supports District workstreams to be more grounded in community voice by anchoring in data, community engagement and understanding, and elevating and integrating student voice.
• Connected Schools : Supports schools in implementing the DCPS Connected Schools Model. Connected Schools take a whole child, whole school, whole community approach by making schools spaces that support not only a student’s academic development, but also the student and family’s overall wellbeing through access to resources related to health, employment, housing, and more.
• Equity Strategy and Programing : Supports DCPS’ equity priority by ensuring systemically underserved students are provided with opportunities, skills, and engagements that support their success, and that DCPS staff and stakeholders are centering equity as a central lens and practice.

Student Supports :

• School Mental Health : Ensures that students' behavioral and social-emotional needs are met to increase access to the curriculum.
• Student Placement : Ensures that schools have the necessary supports to address the needs of the whole child and create the conditions where all students are ready to learn.
• Student Health Services : Ensures that all students are healthy and are supported with the appropriate services and accommodations to support their wellness and continued learning.

Learning and Development Sciences :

The Learning and Development Sciences Division (LDS) is charged with supporting the district’s transformation to becoming a whole child-centered, anti-racist school system DCPS Becoming.

Grounded in science and powered by lived experiences, the district’s approach is a long-term vision that counts on each district and school staff member knowing the science of learning and development and applying this research to their own work.

Charged with building the capacity of district and school staff, as well as integrating a whole-child and anti-racist lens into the district’s key priorities, the LDS Division will leverage the experiences of school leaders and staff to translate the research into systems, tools, and practices.

SEL and School Culture : Ensures that schools have the resources to provide a safe and supportive learning environment where all students are able to thrive academically and socially.

IMPACT :

• IMPACT Operations : Supports the daily implementation of both Staff and School Leader IMPACT. The team ensures IMPACT policy is followed with fidelity, manages a helpline where staff can reach out with questions, handles IMPACT appeals, and fulfills all IMPACT data analysis requests.
• IMPACT Align : Ensures all evaluators have the tools they need to accurately and consistently apply the DCPS classroom observation rubric (the Essential Practices) when evaluating teacher practice.

Provides tools for teachers to support excellent performance with respect to the Essential Practices.

IMPACT Design : Gathers and responds to feedback from DCPS leadership and staff, and uses this feedback to consider possible IMPACT design changes for the future.

The team also liaises with other states, districts, education groups, and researchers to learn from the best practices and lessons learned in the field of staff and school leader evaluation.

IMPACT is DCPS’s assessment system for school-based personnel and serves to evaluate the performance of teachers, school leaders, and other school-based staff.

IMPACT outlines clear performance expectations and ensures high-quality job-embedded feedback in order to support ongoing professional growth.

The Director, IMPACT Operations ensures the successful operationalization of IMPACT, DCPS’ performance assessment system for school-based staff.

This role has two direct reports and manages a team of 5 persons. Successful operationalization of the evaluation system includes :

The Director, IMPACT Operations will report to the Deputy Chief, IMPACT.

Essential Duties and Responsibilities

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties, and / or skills required.

Other duties may be assigned.

• Manages customer service work including a helpline and an email inbox dedicated to quickly answering questions from both staff members and school leaders related to the evaluation system.
• Manages the relationship(s) with vendors who provide services related to the direct calculation of component scores for staff members including a Value-Added contract, and a Student Survey contract;

as well as vendors who provide support or other services to the evaluation system or staff including guidebook production, survey administration, database support, etc.

• Implements systems to update, maintain, track, and report on internal policies designed to ensure the evaluation is conducted with fidelity for all 8,000 staff members.
• Manages the IMPACT database within Quick Base which contains the evaluations for all staff and school leaders.
• Liaises with various central office teams including but not limited to the Office of Teaching and Learning, the Office of the General Counsel, the Office of Data and Technology, and the Office of the Chief of Schools to ensure the evaluation remains consistent with DCPS priorities.
• Supports staff and school leaders as they set and score goals related to their student’s outcomes.
• Interprets IMPACT data in order to prepare and provide strategic updates and memo’s to school leaders and senior leadership;

ensuring that decision makers have a consistent understanding of the performance landscape within school-based staff at DCPS.

Qualifications

Bachelors degree and five to seven years of related work experience.

• Master's degree preferred.
• Two or more years working in high-need schools preferred.
• Prior experience successfully managing people in a high-stakes environment
• Experience managing people in an office setting and experience managing people who manage others preferred.
• Demonstrated ability to use data, both qualitative and quantitative, to drive decision making.
• Proficiency in the Microsoft Office suite preferred.
• Excellent organizational skills, including keen attention to detail, and the ability to set and adhere to strict deadlines.
• Excellent time-management skills.
• Ability to learn quickly, work in a fast-paced environment, and multi-task effectively.
• Ability to work independently and be a self-starter.

DCPS Values

• STUDENTS FIRST : We recognize students as whole children and put their needs first in everything we do.
• COURAGE : We have the audacity to learn from our successes and failures, to try new things, and to lead the nation as a proof point of PK-12 success.
• EQUITY : We work proactively to eliminate opportunity gaps by interrupting institutional bias and investing in effective strategies to ensure every student succeeds.
• EXCELLENCE : We work with integrity and hold ourselves accountable for exemplary outcomes, service, and interactions.
• TEAMWORK : We recognize that our greatest asset is our collective vision and ability to work collaboratively and authentically.
• JOY : We enjoy our collective work and will enthusiastically celebrate our success and each other.
30+ days ago