Business Solutions Consultant

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Job Summary

This Position Is Responsible For Analyzing The Complex Business Problems Being Addressed By Product, Member, Provider, Regulatory And Enterprise Strategies, And New Business Cases And Developing Solutions For Clients.

Analyzes Complex Business Problems And Issues Using Data From Internal And External Sources To Provide Insight To Decision-Makers.

Defines Client Needs, Determines A Strategy And Develops A Plan / Proposal For Delivery Of The Project. May Provide Consultation To Clients And Lead Cross-Functional Teams To Address Business Issues.

May Directly Produce Datasets And Reports For Analysis Using System Reporting Tools. The Person In This Position May Also Be Responsible For Writing Business Cases For New Information-Based Solutions And Should Know How To Equate Business Outcomes With Cost Benefit Analysis And Tangible Metrics To Support.

Responsibilities

• Analyzes the complex business problems being addressed by product, member, provider, regulatory and enterprise strategies, and new business cases and developing solutions for clients.
• Analyzes complex business problems and issues using data from internal and external sources to provide insight to decision-makers.
• Defines client needs, determines a strategy and develops a plan / proposal for delivery of the project.
• May provide consultation to clients and lead cross-functional teams to address business issues.
• May directly produce datasets and reports for analysis using system reporting tools.
• May also be responsible for writing business cases for new information-based solutions and should know how to equate business outcomes with cost benefit analysis and tangible metrics to support.
• Communicate and interact effectively and professionally with co-workers, management, customers, etc.
• Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
• Maintain complete confidentiality of company business.
• Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested.

JOB REQUIREMENTS :

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• Bachelors Degree OR limited experience gathering and assessing business information needs and preparing system requirements.
• Requires in-depth knowledge and experience.
• Uses best practices and knowledge of internal or external business issues to improve products or services.
• Independently solves complex problems; takes a new perspective using existing solutions.
• Works independently, receives minimal guidance.
• Acts as a resource for colleagues with less experience; may direct the work of other staff members.
• Knowledge to assist business areas in defining their information strategy.
• Assist developing business cases and related financial literacy to support cases, and ability to write business cases demonstrating future direction for leveraging information in the member, provider, product, and regulatory domains.
• Gathering and document business requirements in support of information-related strategies.
• Knowledge of various software development processes, including requirements gathering, analysis and design, and development, agile methodologies, and tools and technologies.
• Create and conduct presentations to inform and influence, with the ability to think laterally and creatively.
• Clear and concise verbal and written communication skills.
• Experience interacting successfully with management and staff across multiple departments.
• Proficiency with Microsoft Office (e.g. Excel, PowerPoint, Word, Visio) for written communication and analysis.

PREFERRED JOB REQUIREMENTS :

• Bachelors degree in Computer Science, Information Systems, Business Administration, Math, Economics, or Finance.
• AHIP Certification.
• Knowledge of Health Care Legislation.
• Financial Aptitude.
• Knowledge of government reporting and analytics.
• Ability to effectively and efficiently manage multiple workstreams.
• Ability to build rapport and effectively partner with Actuarial, Sales, SSO, Accounting, etc.
• Knowledge of data / information management principles and strategies, or experience with strategic consulting with an information focus.
• Analytical Thinking : Approaches a problem by using a logical, systematic, sequential approach; makes a systematic comparison of two or more alternatives;
• notices discrepancies and inconsistencies in available information; identifies a set of features, parameters or considerations to take into account, in analyzing a situation or making a decision;
• approaches a complex task or problem by breaking it down into its component parts and considering each part in detail; weighs the costs, benefits, risks and chances for success, in making a decision identifies many possible causes for a problem;

carefully weighs the priority of things to be done.

• Communication for Results : Writes and speaks effectively, using conventions proper to the situation; states own opinions clearly and concisely;
• demonstrates openness and honesty; listens well during meetings and feedback sessions; explains reasoning behind own opinions;
• asks others for their opinions and feedback; asks questions to ensure understanding; exercises a professional approach with others using all appropriate tools of communication;

uses consideration and tact when offering opinions.

• Conceptual Thinking : Sees crucial differences between current situation and things that have happened before; quickly identifies the central or underlying issues in a complex situation.
• Information Seeking : Recognizes and interprets the information problem; establishes a plan of search; conducts the search;

evaluates the results, and if necessary, iterates through the process again.

Initiative : Identifies what needs to be done and takes action before being asked or required to; does more than what is normally required in a situation;

seeks out others involved in a situation to learn their perspectives; takes independent action to change the direction of events.

• Openness to Learning : Keeps up-to-date on current research and technology in one's work focus and identifies and pursues areas for development and training that will enhance job performance;
• takes responsibility for one's own development; maintains fluency in appropriate work applications, software, or tools; reviews, selects, and disseminates information regarding key technologies, best practices, and tools to others in the group;

continually looks for ways to expand job capabilities.

• Results Orientation : Focuses on the desired end results of one's own or one's unit's work; sets challenging goals; focuses effort on the goals, and meets or exceeds them;
• develops challenging but achievable goals; develops clear goals for meetings and projects; maintains commitment to goals in the face of obstacles and frustrations;

finds or creates ways to measure performance against goals; exerts unusual effort over time to achieve a goal; has a strong sense of urgency about solving problems and getting work done.

• Teamwork : Listens and responds constructively to other team members' ideas; offers support for others' ideas and proposals;
• is open with other team members about concerns; expresses disagreement constructively; gives honest and constructive feedback to other team members;

provides assistance to others.

• Thoroughness : Double-checks the accuracy of information and work product to provide accurate and consistent work; provides information on a timely basis and in a usable form to others who need to act on it;
• carefully monitors the details and quality of own and others' work; expresses concern that things be done right, thoroughly, or precisely;

completes all work according to procedures and standards.

Understanding Environment : Understands agendas and perspectives of others, recognizing and effectively balancing the interests and needs of one's own group with those of the broader organization.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement :

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants.

We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace.

Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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