Property Manager

Job Description

Job Description

Description :

JOB SUMMARY : Responsible for the operational aspects of assigned properties and meeting company goals in those areas. Results are achieved by facilitating the optimum performance of the property in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, information reporting, and compliance with all applicable laws and company policies.

We are looking for someone who has grit, demonstrates critical thinking, provides solutions, and is ambitious with a growth mentality for themselves and staff.

We are all go-getters and looking for the next best addition to our team!

ESSENTIAL DUTIES AND RESPONSIBILITIES : include the following but are not limited to the job specifications contained herein.

Additional duties or job functions that can be performed safely may be required as deemed necessary by The Stream Management Group

• Complete physical inspections of properties to ensure curb appeal is maintained; verify condition of vacant apartments and coordinate with maintenance staff to ensure timely recondition of apartments after move-out.
• Manage all maintenance staff to ensure efficiencies within work order processes
• Maintain and drive Key Performance Indicators with monthly action plans to meet business goals.
• Oversee and coach property staff to ensure business processes are created, implemented, and followed
• Sign new and renewal leases and generate and send renewal letters.
• Approve and draft supporting documents for on-site transfers.
• Maintain electronic files and approve / sign off on lease file checklists upon move-in.
• Drive education of residents regarding online payments and online service requests.
• Review and make appropriate corrections, and submit bi-weekly timecards for staff.
• Perform all supervisory responsibilities per the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees;

planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Responsible for the thorough knowledge, implementation, and enforcement of all policies and procedures of The Stream Management Group, ensuring through constant supervision and review that all personnel in all departments are operating within those regulations.
• Responsible for overall leasing of the properties, ensuring through supervision of the office and leasing personnel that all sales techniques and methods required by the management company are being used effectively and professionally.
• Responsible for responding to resident requests or complaints promptly, efficiently, and courteously and escalating when necessary.
• Responsible for ensuring that all personnel in all departments always operate within OSHA (Occupational Safety & Health Act) standards and company safety policies;

complete incident reports when required.

QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and / or ability required.

• High school diploma or general education degree (GED); or three to five years related experience and / or training; or equivalent combination of education and experience.
• Proficiency and working knowledge of personal computers : keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications required.
• Proficiency in using social media platforms such as Facebook, Instagram, Twitter, LinkedIn, and YouTube is preferred.
• Ability to manage conflict, provide direction, and drive business results by managing the performance of staff members.
• Ability to motivate and sustain high momentum in oneself and the team.
• Excellent time management, organizational, written, and verbal communication skills
• Strong interpersonal and customer service skills demonstrate the ability to manage residents positively.
• Ability to make and implement decisions under risk and / or uncertainty conditions.
• The Certified Apartment Manager (CAM) or Resident Apartment Manager (ARM) designations are a plus.

NOTE : This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.

This job description in no way states that these are the only duties to be performed by the employee occupying this position.

Employees will be required to follow any other job-related instructions and to perform other job-related duties as requested by their supervisor or manager in compliance with Federal and State Laws.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Requirements are representative of minimum levels of knowledge, skill and / or abilities.

To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.

Continued employment remains on an at-will basis.

Requirements :