Search jobs > New York, NY > Customer service team

Customer Service Team Lead

VirtualVocations
New York, New York, United States
Full-time

A company is looking for a CS Team Lead to assist internal team members and support operations while managing customer interactions.

Key ResponsibilitiesMaintain expert knowledge of CS team processes, policies, and toolsConduct quality assurance of team members and provide feedbackAssist in training and onboarding new team membersRequired QualificationsStrong organizational skillsAbility to multitask effectivelyGood interpersonal skills for team dynamicsMust be result-orientedGood temperament for handling disputes and emergencies

2 days ago
Related jobs
Burlington Coat Factory
New York, New York

As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, youll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional cus...

Jackie Zupo - State Farm Agent
Queens, New York

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career fo...

Ella Yelkin - State Farm Agent
Brooklyn, New York

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career fo...

NYC Alliance Company LLC
New York, New York

For Customer Service Lead: 5+ years in customer service; ideally within the apparel industry. For Customer Service Associate, Allocations, Shipping: 2+ years in customer service; ideally within the apparel industry. Manage, Oversee, and support the Customer Service Associate. Ability to be flexible,...

DIG
New York, New York

Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary. CHEF-IN-TRAINING* [Restaurant Team Member]*$16 - $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS!**ABOUT THE ROLE:*The next generation of chefs are evolving in DIG restau...

IDB Bank
New York, New York

Assist Manager and Commercial Banking and CA Private Banking teams with daily processing of customer information and requests by performing various customer service functions, ensuring timely, efficient, and accurate transaction execution. Here at IDB, you’ll work side by side with some of the most ...

Matthew Ferraro - State Farm Agent
Queens, New York

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career fo...

Hector Camilo - State Farm Agent
The Bronx, New York

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career fo...

Chandy Frias - State Farm Agent
Brooklyn, New York

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As a State Farm team member for Chandy Frias - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and...

Mariel Dominguez - State Farm Agent
Queens, New York

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an entry level Customer Service Representative with Mariel Dominguez State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successf...