Commercial Lines Senior Account Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Commercial Lines Senior Account Manager to join our growing team in Phoenix, AZ

As the Senior Account Manager assigned to large accounts, one must use appropriate judgment and decision-making skills to provide services for customer accounts and transactions, in support of the production and retention of the business. The Senior Account Manager is responsible for building, expanding, and solidifying relationships with clients at all levels within the company and leading appropriate resources to address the client's needs, including risk identification and resolution of underwriting or policy issues, accounting issues, claims issues, etc.

How You Will Contribute

Service Medium to Large Accounts primarily over $10,000 in revenue

Finalizing a CIC or AAI Designation

Accompany Producer to Client Visits / Presentations

Summary of Insurance

Insurance Coverage Review – Prepare with summary & give to producer for completion with the insured

Obtain exposure and operation updates from the client or producer

Get renewal applications and copies or prior applications

Order current loss runs, and other documents needed in the renewal / marketing process.

Make sure the Insurance Coverage Review is completed, returned and sent to the insured with an approved letter / email.

Bind coverage with the carrier(s) in accordance with the client's instructions

Issue binders, auto ID cards and order renewal certificates of insurance

Get Signed forms – including applications, non-admitted, Co. request forms, Supplemental applications etc.

Provide services or coordinate carrier services as needed

Other duties as assigned.

Licenses and Certifications

Property Casualty Licensed

Skills & Experience to Be Successful

High school diploma or equivalent

Associate or bachelor's degree in a business or finance-related discipline preferred

8-10 years of insurance experience preferred

Proficient with MS Office Suite

Exceptional telephone demeanor

Ability to maintain a high level of confidentiality

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Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including :

Health Benefits

Medical / Rx, Dental, Vision, Life Insurance, Disability Insurance

Financial Benefits

ESPP; 401k; Student Loan Assistance; Tuition Reimbursement

Mental Health & Wellness

Free Mental Health & Enhanced Advocacy Services

Beyond Benefits

Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".

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