Job Summary : WHO ARE WE?
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders : Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.
Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries.
These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. .
Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music.
From our dozens of owned / operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales.
- we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption / fertility support.
- it’s no wonder we are certified as a organization and one of People Magazine’s 50 Companies that Care . We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals.
Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed.
At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
WHAT THIS ROLE WILL DO
- Cash Handling; Bank Procedures and Check-out Procedures
- Maintain superior customer service both in person and over the phones
- Answer phone with prompt and courteous attitude
- Guest Relations
- Will Call Window
- Running Ticket Program on Computer for Sales
- Processing Opening and Closing Paperwork
- Knowledge of Talent and Entertainment
- Have a positive attitude
- Keep a clean, well-groomed appearance
WHAT THIS PERSON WILL BRING
Required :
- Working Knowledge of Phone Handling, Cashiering, Customer Service
- Entry level knowledge of basic computer operation and Point of Sales systems
- Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail
- Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment
- Ability to type 30 wpm
- High School Diploma
Preferred :
- Previous Ticketing experience
- Working knowledge of Windows based PC programs
Physical Demands / Working Environment :
- Working environment is fast-paced
- Position requires repetitive use of arms for answering busy phones and typing
Box Office Ticket Agent- The Echo
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