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Vice President of Customer Success

VirtualVocations
Orange, California, United States
Full-time

A company is looking for a Vice President of Customer Success to drive customer satisfaction and revenue growth.Key ResponsibilitiesDevelop and execute a comprehensive customer success strategyLead and mentor the Customer Success team to ensure customer value realizationMonitor customer health metrics and drive engagement for retention and growthRequired QualificationsBachelor's degree in Business Administration, Marketing, or a related field10+ years of experience in customer success or account management, with at least 5 years in a leadership roleProven track record of building and leading successful customer success teamsExperience with customer success software (e.

g., Gainsight, Salesforce, HubSpot)Strong analytical skills with experience in using customer data for decision-making

21 hours ago
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