Case Management Discharge Planning Assistant

Job Type : Regular

Time Type : Full time

Work Shift : Day (United States of America)

FLSA Status : Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

The Discharge Planning Assistant is an active member of the care transitions team, working collaboratively with the Inpatient RN Case Managers.

The Discharge Planning Assistant is responsible for performing administrative and operational functions needed in organizing the Care Transitions Department.

Reporting to Care Transitions leadership, the Discharge Planning Assistant will provide direct administrative support to the discharge planning process.

This position will spend time on clinical units and directly interact with patients and their families, clinical and ancillary hospital staff, and other internal and external customers.

Sign-on Bonus :

• $2,500 payout for full-time positions (40 hours) prorated down by hours. Paid out in three payments one at 30 days and the second at 6 months, and the final payment in a year .
• The bonus is for full and part-time roles, Not per diem. Please prorate the part-time roles based on a 40-hour full-time role being paid the full $2,500.

Important Details :

Sign on bonuses are paid out in three payments. You will receive your first payment (one third of the total amount) within the first 30 days of employment and is subject to applicable taxes.

You will receive the second payment at six (6) months and the third payment (final third of total amount) one year following your start date and all payments subject to applicable taxes.

Full time status at BIDMC is considered for schedules greater than or equal to 30 hours per week; part time status is 20 to 29 hours per week.

Please note, per diem employees are not eligible for sign on bonuses.

• Current and Former BILH candidates - restrictions apply. BIDMC Internal employees or employees within the BILH system are not eligible for the bonus or if you have been employed by a BILH entity within the last 12 months.
• Please note, sign on bonuses are subject to change based on the organization’s hiring needs and will be determined by Talent Acquisition on an ongoing basis.

BILH / BIDMC Talent Acquisition reserves the right to change sign on bonus eligible jobs and amounts at any time.

Job Description :

Duties / Responsibilities :

Supports the care transitions discharge functions by entering referrals as directed. Supports the gathering of clinical information for payor authorizations.

Provides required documentation to third-party vendors in order to secure post-acute transition services

• Provides direct support to the RN Case Manager in the clinical units
• Verifies patient demographics, including address, telephone number, and insurance.
• Verifies the presence of health care proxy.
• Distributes regulatory notices and completes all required documentation.
• Assists with securing patient resources as requested.
• Assists with post-acute referral process and monitors status and follows up on screening determinations, as necessary.
• Identifies in-network providers, for example, VNA, DME vendors, rehabilitation facilities, etc.
• Collaborates with the RN Case Manager to facilitate timely discharge to the next level of care.
• Demonstrates thorough knowledge of various computer / information systems to perform assigned duties, including but not limited to Careport, EMR, and Outlook
• Collects / inputs data or information in appropriate databases as indicated by the Care Transitions leadership.
• Provides documentation to patient / family / caregiver under the direction of RN Case Managers.
• Independently identifies and communicates any problems or issues that affect departmental goals and outcomes.
• Performs routine tasks such as opening mail, providing accurate and appropriate information to callers, and other clerical duties.

Education :

• Required : High School Diploma or GED
• Preferred : Associates Degree or Bachelor’s Degree

Experience :

• Required : Excellent computer skills, including proficiency with various computer systems to performed perform assigned duties, including but not limited to Meditech, Epic, Cerner, MS Outlook
• Strong communication, interpersonal, and customer service skills
• Excellent assessment and problem-solving skills
• Preferred :
• Knowledge and understanding of medical terminology
• A minimum of 2 years experience in healthcare
• Knowledge of Post-Acute community resources
• Strong organizational and prioritizing skills

Certifications :

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities.

Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment.

Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives.

Your skill and compassion can make us even stronger.

Equal Opportunity Employer / Veterans / Disabled