Warehouse Supervisor

At Scan Global Logistics every person has an opportunity to unlock potential. We are a full-service global logistics provider present on all continents.

By bringing a human approach to everyone, everywhere, we make the world a little less complicated. At the core of our DNA is an attitude’ and the willingness to always walk the extra mile to find the right logistic solution, whether by road, rail, ocean, air, or other transportation modes.

Our culture is based on our four virtues : respect, integrity, entrepreneurship, and fun

Position Overview :

The Warehouse Supervisor will manage and oversee all warehouse activities, ensure efficient processes, and maximize warehouse productivity.

The Warehouse Supervisor's responsibilities include supervising employees, coordinating logistical processes, ensuring the quality of goods, and preparing relevant documentation, assigning, directing, and monitoring the work of the Warehouse staff to ensure effective customer service, quality & compliance, positive employee relations, safety & security.

Responsibilities :

• Supervise and direct warehouse staffing in performing work according to Warehouse operating principles and procedures, compliance with applicable government regulations, company policies, and procedures
• Monitor performance of staff to ensure timely and proper picks, accurate packaging and paperwork, deliveries, transfers, and excellent customer service with zero damages or losses and ensure all associates are trained on processes
• Maintain effective inventory controls and records to ensure inventory accuracy
• Document, record, and report all inventory discrepancies to the Warehouse Manager promptly
• Maintains a positive employee relations environment in compliance with Company policies
• Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching, assuring quality of goods, and problem-solving
• Communicate job expectations and coach employees
• Responsible for approval of timesheets and partnership with HR
• Ensuring basic maintenance standards and compliance with health and safety regulations
• Communicate, coordinate, and partner with other departments in the warehouse to provide clear communication on order status
• Prepare work instructions

Qualifications :

• Excellent analytical, interpersonal, and organizational skills
• Positive attitude, and the ability to multi-task and calmly handle quickly changing priorities under tight deadlines
• Great attention to details
• Minimum 3+ years of Ocean Import experience with previous experience in a Team Lead or Supervisory position
• Must be flexible with work schedule.
• Strong leadership skills
• Strong customer service skills
• Good verbal and written communication skills
• Great computer skills (Microsoft Word & Excel, Outlook)
• High school diploma or equivalency certificate or significant or relevant or appropriate working experience
• PMC and container buildup are a plus
12 hours ago