Director, Risk Management - Modesto, CA

ABOUT US

The Save Mart Companies is one of the largest food retailers in California and Nevada. It is home to several well-known brands in food retailing.

You might have seen our stores that include Save Mart, Lucky, Lucky California, and Food Maxx. We also have 3 distribution centers and our SMART Transportation trucking firm to transport dry groceries, frozen foods, ice, and novelties to all The Save Mart Companies stores.

We are a California grown business, headquartered in the heart of one of the greatest agricultural areas of our nation Stanislaus County.

The Modesto community is vibrant with great traditions, educational opportunities, and multi-cultural lifestyles. Aside from mild weather year-round, Modesto allows for easy access to many major tourist attractions in California.

To the west lies the San Francisco Bay Area (90-miles) and the Santa Cruz Beach (115-miles). To the east is the famed Gold Country Mother Lode (50-miles) and a little farther you can find the majestic Sierra Nevada Mountain range, Lake Tahoe (180-miles) and Yosemite National Park (110-miles).

Some of our competitive benefits include exceptionally generous benefits package (Health, Dental, Vision, Life, 401K), Lifelong Learning Educational opportunities, Employee Association (discounted and free tuition options, contests, and support services).

We are currently recruiting for the position of :

Director, Risk Management - Modesto, CA

Job Summary :

The Director of Risk Management provides overall leadership and direction for the company’s risk management and compliance programs.

The Director is responsible for the development, maintenance, and continuous improvement of enterprise-wide strategies while collaborating on activities and initiatives with strategic stakeholders throughout the company.

This position leads, develops, and coaches the Risk Management and Compliance teams and partners with all levels of management to establish, update company policies, standards, programs, and training specific to these areas of oversight.

This position also provides comprehensive oversight of third-party administrator services and insurance programs. The Director interacts with all levels of the organization to provide comprehensive oversight of all applicable local, state, and federal programs related to regulatory compliance in the retail grocery industry, distribution, and transportation.

Key Responsibilities and Accountabilities :

• Oversees liability programs for total company workers’ compensation, general liability, automobile liability, etc); ensures compliance with applicable regulatory agencies
• Identify, design, develop, and implement strategies for risk assessment and risk management to reduce risks and losses in the company.
• Designs, develops, and implement strategic Risk programs, policies, and procedures to report, manage, and settle claims, including subrogation, product liability, workers compensation and related claims.
• Collaborates with stakeholders of Environmental, Health and Safety, and Food Safety regulatory programs while a key stakeholder in company’s business continuity and crisis management committee
• Manages and oversees regulatory programs for the total company, ensuring compliance with Federal, State, and local agencies and company standards Alcohol, Beverage and Control, County of Origin Labeling, WIC / SNAP, BARS, Plastic Bag Ordinances, Weights & Measures compliance program, Controlled Substance Program, refrigeration, permits, HIPPA, PSE Self-Certification Store Program, etc.).
• Works with senior management to establish acceptable levels of risk to be managed through self-insurance and appropriate deductibles.
• Works with key stakeholders and third-party administrators on claims management strategies
• Establishes effective performance metrics and measures and reports through a dashboard or metric to continually monitor and assess the effectiveness and efficiency of the programs (to include claims activity, allocation of reserves), against goals, successes and gap-analysis, identify trends and implement effective corrective measures
• Remains up to date on risk, environmental, safety, and food safety laws and trends - applying new methods to Save Mart’s risk and safety programs
• Accountable for functional management of department including strategic planning and project management, departmental budget oversight, analysis and projections, managing the daily activities of direct reports, contractors and vendors, and leading, coaching, training and developing staff
• Schedule, facilitate and manage yearly actuarial process for reserve evaluations
• Manages comprehensive procedure development process, including frequent review to ensure compliance with regulation changes / updates for the company WIC, EBT, AML, Age Restricted Products, MoneyGram and Incomm program review, etc.)
• Serves as the Company’s Compliance Officer for MoneyGram and Incomm Services Anti-Money Laundering program, money orders, gift cards, etc.)
• Manages restricted product compliance (research on regulations, communication with applicable agencies, creation or update of training, investigations, etc.)
• Provides management and oversight of handling of inspection reports and corrective action / abatement, annual reporting and certifications, and oversight of company-wide signage / permit / license compliance.
• Interacts with Government agencies and activities related to regulatory compliance.
• Coordinates, evaluates, oversees and negotiates the company’s insurance programs, including identifying appropriate types, amounts, and features of insurance coverage
• Identify potential insurance claims, and work with business stakeholder to manage through the claims process
• Oversees / manages third party administrator(s); manages request for proposal process
• Conducts ongoing review and analysis of potential exposures critical to the business
• Ensures all reporting requirements are met for department (government, insurance, etc.)
• Performs other duties as assigned

Hiring pay range : -

Requirements (Knowledge, Skills and Abilities) :

Strong communication skills communicates clearly and directly, approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.

Very proficient skills in presentations and written communications

• Achieves results through teamwork Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals
• Embraces change and innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work
• Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals
• Strong attention to detail, investigative, analytical skills
• Ability to partner with a diverse group to effectively accomplish goals; able to maintain confidentiality in matters involving risk management, security and / or personnel issues
• Knowledge of regulatory compliance, food safety regulations and Health and Safety codes and how it applies to retail food operations
• Knowledge of store-related operations policies.
• Intermediate skills in Word, Excel, PowerPoint

Education : 4 year / Bachelors degree and / or equivalent experience / training

Experience : 10 years of related experience

Other : Up to 40% travel

Work Environment : Office, Grocery Store, Distribution Center

Reference : req35989

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LinkedIn : The Save Mart Companies

The Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.