A company is looking for a Service Desk Technician to join their IT team.Key Responsibilities : Manage, track, and resolve IT tickets using a ticketing systemProvide in-person and remote support for IT-related issues, including setup and troubleshootingAssist in onboarding new employees by setting up IT equipment and accountsRequired Qualifications : Proven experience in a Service Desk or IT Support roleFamiliarity with Help Scout or similar ticketing platformsStrong knowledge of computer hardware, software, and networking conceptsExperience with supporting Windows and Macintosh systemsHigh school diploma or equivalent;
relevant certifications or degrees are a plus
IT Service Desk Technician
A company is looking for an IT Service Desk Technician. CitizenAbility to obtain and maintain a public trust security clearanceOverall understanding of Help Desk operations and technical phasesWindows technical skills. ...
Service Desk Technician I, On-site
The Service Desk Technician will assist customers who are experiencing any procedural or operating difficulty with the use of IT applications, products or services. The Service Desk Technician I, On-Site will work onsite and remotely to provide first line technical assistance to internal and externa...
Service Desk Technician
A company is looking for a Service Desk Technician to join their IT team. ...
Service Desk Technician
Knowledge of IT Service Management (ITSM) tools such as Jira Service Management, ServiceNow, ServiceDesk+, Remedy, Cherwell, etc. Our client is currently seeking a Service Desk Technician. Demonstrate the ability to prioritize tasks effectively, exercise sound judgment, and take ownership of resolut...
Service Desk Technician Tier 1
The Service Desk Technician – Tier 1 is an integral member of the Global Service Desk team. Title: Service Desk Technician Tier 1. Experience working in an IT Service Desk is considered an asset. With a focus on providing an excellent user experience, the Technician will provide remote and onsite su...
Remote Service Desk Technician
A food distribution company with locations around the US is currently looking for a Service Desk Technician to add to add to their growing team. An ideal candidate will have excellent customer service skills, prior call center experience and some technical aptitude. ...
Global Service Desk (GSD) Technician I (Part Time)
As a Global Service Desk (GSD) Technician, you will be responsible for responding to customer inquiries through various communication channels such as phone, email, chat, and ticketing systems within a defined timeframe. The Global Service Desk has five main roles:. IT Help Desk Customer Service exp...
Desktop Support Technician
Provides IT support for desktops, printers, peripherals, telephone systems, and cellular device. Assists client day-to-day functionality and efficiency. ...
Help Desk Specialist
A company is looking for a Help Desk Specialist to support their Microsoft Azure-based development environment. ...
Lead Field Service Technician - Hvac Ddc Automation
Ability to travel throughout the service area, with occasional overnight stays. ...