Admissions and Records Representative- Continuous Post

Salary : $16.00 Hourly

Location : On Campus

Job Type : Civil Service

Job Number : 202300041

Department : Various Campus Departments

Opening Date : 12 / 11 / 2023

Closing Date : Continuous

FLSA : : Non-Exempt

Security / Safety Sensitive : : NA

Description

Employees at this level perform skilled admissions, records, and / or registration duties including credential evaluations, policy interpretation, students academic records analysis, and student registration work.

They work under general supervision of higher-level personnel.

This listing does not represent an actual vacancy; rather open recruitment allows interested persons to submit materials for future vacancies within this classification.

Examples of Duties

Employees in this title typically -

• analyzes and interprets student academic records;
• conducts credential evaluations to determine eligibility and / or completion of academic program or admission requirements;
• evaluates intra- and inter-institutional transfers;
• assists in the maintenance of student academic records;
• enters, verifies, and updates data within electronic systems related to admissions, records, and / or registration activities;
• investigates and resolves issues within electronic systems;
• interprets policies, procedures, and / or requirements related to admissions, records, and / or registration activities, under supervision;
• assists in the compilation of data and drafting reports;
• assists with student registration activities;
• assists in both off and / or on-campus departmental activities;
• investigates transfer credit or academic record issues;
• performs duties of the lower level;
• performs other related duties as assigned.

Qualifications

• High school diploma or equivalent.
• Any one or combination totaling two (2) years (24 months) from the categories below :
• course work in any discipline as measured by the following conversion table or its proportional equivalent :
• 30 semester hours equals one (1) year (12 months)
• 60 semester hours or an Associate?s Degree equals eighteen months (18 months)
• 90 semester hours equals two (2) years (24 months)
• work experience in administrative support, admissions and enrollment, customer service, public relations, records management, or closely related experience.

Supplemental Information

Illinois Residency Requirement : Pursuant to the State Universities Civil Service System, out-of-state candidates must establish Illinois residency within 180 calendar days of the start date for this position.

Tips for Completing a Civil Service Application :

1. To be eligible for the role, ensure that your application includes a complete and detailed employment history that highlights your relevant full-time and part-time work experience, including start and end dates of employment.

2. Relevant part-time work experience will count towards the qualifications for this position and will be converted to full-time equivalence to calculate the total length of experience.

3. Upload all official transcripts to meet the educational requirements. If the job description specifies a minimum number of college hours, transcripts are mandatory for the successful processing of your application.

4. Veterans who qualify for preference must provide proof of eligibility within ten (10) working days of submitting an application, unless the same proof has already been submitted in a previous application.

The required proof of eligibility includes, at a minimum, a copy of the veteran's DD214 / DD215 form (Department of Defense), NGB22 form (National Guard), or Discharge Orders or DD256 Discharge Certificate (Reserves).

5. After the position has closed, your application and supporting materials will be reviewed to determine if you meet the minimum qualifications, including any specialty factors associated with this position.

Those who qualify will move forward for Civil Service Examination / Testing.

6. Please monitor your e-mail for further information regarding your application. Emails will be generated from [email protected].

7. For more information on Civil Service classifications, please visit the SUCSS web site at sucss.illinois.gov

About Civil Service Examination / Testing : The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions.

No participation other than submission of application materials is required from applicants that qualify to take the exam.

If you meet the minimum required qualifications for this position, your application will move forward for examination / testing in which you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score.

This score will be emailed to the email address noted on your application. After the application deadline, the names within the top three scores will be referred to the department for interview.

SIU Carbondale, member of the SIU System, is an anti-racist community that opposes racism, discrimination and inequity in any form, and embraces diversity, inclusion, equity, and justice for all people.

SIU Carbondale is an Affirmative Action / Equal Opportunity Employer of individuals with disabilities and protected veterans that strives to enhance its ability to develop a diverse faculty and staff and to increase its potential to serve a diverse student population.

All applications are welcomed and encouraged and will receive consideration.

University employees may be eligible for a variety of State of Illinois benefits. These benefits are administered through the Illinois Department of Central Management Service (CMS).

These benefits include : Health Insurance plans (HMOs, OAPs, QCHP and CDHP), Dental Insurance, Vision Plan, Life Insurance, Accidental Death & Dismemberment (AD&D), Supplemental Long Term Disability (LTD), Flex Spending Accounts, MCAP and DCAP, and 457(b) Deferred Compensation Plan.

Eligible employees are required to participate in the State Universities Retirement System (SURS). SURS is the retirement administrator for employees in public higher education in the State of Illinois.

Other benefits available to eligible employees include : Generous paid time-off, 403(b) Supplemental Retirement Plans, Employee Assistance Program and a Tuition Waiver Program.

Describe your work experience exhibiting effective communication skills such as : interacting with individuals; providing information;

directing individuals to the appropriate personnel and / or resources.

Describe your work experience demonstrating effective customer service skills such as : assisting individuals or providing technical support;

collaborating with individuals to collect information; interpreting information.

Describe your work experience navigating electronic record systems or databases such as : entering, verifying, updating, and compiling data;

accessing, updating, analyzing and / or interpreting records; generating reports; troubleshooting issues.

Describe your work experience adhering to policies, procedures, and / or requirements such as : maintaining current knowledge of;

interpreting; applying knowledge to make independent decisions and / or perform activities.

Describe your work experience performing operational support tasks such as : conducting data evaluations according to established standards;

interpreting data evaluations; investigating issues with records; drafting reports.

Required Question