Workforce Management Program Manager

VirtualVocations
Jackson Heights, New York, United States
Full-time

A company is looking for a Workforce Management Program Manager.Key ResponsibilitiesEnsure 24 / 7 / 365 coverage by building and optimizing staff schedulesEstablish staffing requirements and forecast for support roles and emerging teamsAnalyze data to identify trends, improve coverage, and produce detailed reporting on support gapsRequired QualificationsStrong knowledge of workforce management systems and processesProven experience in a senior workforce management roleProficiency in building efficient and flexible schedulesExperience in forecasting staffing requirements for multiple support rolesFamiliarity with best practices in a multichannel setup

3 days ago
Related jobs
Promoted
PwC
New York, New York

We help our clients implement and effectively use Oracle offerings to modernize their HR business processes around core HR, Benefits, Payroll/T&L, Recruiting, Talent Management, Compensation, Learning, along with numerous other processes. As a Manager, you'll work as part of a team of problem solver...

Promoted
CAMBA
New York, New York

CAMBA’s comprehensive Workforce Development and Refugee Services programs. These programs are performance-based, and success is measured by meeting enrollment, employment placement, training, and retention and case management goals. Oversee CAMBA’s Reception and Placement program, ensuri...

Promoted
PwC
Queens, New York

We help our clients implement and effectively use Oracle offerings to modernize their HR business processes around core HR, Benefits, Payroll/T&L, Recruiting, Talent Management, Compensation, Learning, along with numerous other processes. As a Manager, you'll work as part of a team of problem solver...

PwC
Queens, New York

We help our clients implement and effectively use Oracle offerings to modernize their HR business processes around core HR, Benefits, Payroll/T&L, Recruiting, Talent Management, Compensation, Learning, along with numerous other processes. As a Manager, you'll work as part of a team of problem solver...

American Express
New York, New York

The Program Manager of SWP Data & Analytics will partner closely with the Director of Strategic Workforce Planning and others to transform how we approach and execute this function today and ensure that we bring together our TWTE team to demonstrate a #TeamAmex approach to Strategic Workforce Planni...

PwC
New York, New York

We help our clients implement and effectively use Oracle offerings to modernize their HR business processes around core HR, Benefits, Payroll/T&L, Recruiting, Talent Management, Compensation, Learning, along with numerous other processes. As a Manager, you'll work as part of a team of problem solver...

Capital One
New York, New York

Center 1 (19052), United States of America, McLean, VirginiaSenior Manager, Technical Program Management - Generative AI. Manager, Technical Program ManagementSan Francisco, California (Hybrid On-Site): $210,900 - $240,700 for Sr. Manager, Technical Program ManagementSales Territory: $168,700 - $192...

PricewaterhouseCoopers Advisory Services LLC
New York, New York
Remote

We help our clients implement and effectively use Oracle offerings to modernize their HR business processes around core HR, Benefits, Payroll/T&L, Recruiting, Talent Management, Compensation, Learning, along with numerous other processes. As a Manager, you'll work as part of a team of problem solver...

Warby Parker
New York, US

Warby Parker is on the lookout for a dynamic, sharp-as-a-tack Manager of Retail Workforce Management to oversee store analytics, workforce management systems, staffing forecasts, & scheduling. Lead workforce management projects . Knowledge of Dayforce & Anaplan or other comparable workforce planning...

00002 Citibank, N.A.
New York, New York

This is a Program Manager position within the Marketing Resource Management (MRM) & Invoice Governance Team. Responsibilities will include reengineering processes, providing user support and end to end management of system enhancements. Manage the USPB & Wealth Marketing Resource Management Platform...