RN Clinical Patient Safety Program Manager

General Summary of Position

Under general supervision of the Vice President for Medical Affairs (VPMA), plays a lead role in developing, operationalizing, and improving the effectiveness and efficiency of the MedStar Franklin Square Medical Center Safety Program, while developing close working relationships with the hospital CNO, COO and other MFSMC leaders to understand and support their needs.

Uses best practice models to evaluate, re-design, or design and implement components of the Safety Program. Once implemented, identifies and secures necessary resources to ensure ongoing efficient and effective operation of these components, soliciting feedback from engaged parties both at the local and system level.

Identifies metrics and processes to ensure that key parameters of the Safety Program are measured, monitored and continuously improved.

It is essential that this Manager develops strong working relationships with key stakeholders at the MedStar system level and local Safety programs and Risk Management groups.

Primary Duties and Responsibilities

• Develops and operationalizes, in collaboration with the VPMA, the overall patient safety strategic plan for MFSMC with a focus on promoting safety reporting, fostering psychological safety and just culture, facilitating systems-based event reviews, developing safety metrics, and training MSFSMC associates and leaders about safety science.
• Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards.

Complies with governmental and accreditation regulations.

Develops and contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards and safety standards.

Ensures compliance with hospital / facility policies and procedures and governmental / accreditation regulations.

• Builds relationships with hospital departments' safety, clinical, and other leaders pertinent to operations of programs, clinical content and proposed improvements.
• Facilitates task forces or councils to plan, implement, and coordinate safety improvement project activities for MFSMC.
• Facilitates the integration and teamwork of the various safety programs throughout MFSMC. Responsible for the overall operational planning, development, coordination, implementation, and management of safety initiatives.
• Identifies the need for safety performance improvement initiatives.
• Integrates the staff at the system Safety and Risk Management teams and other areas as appropriate into Safety initiatives to leverage the knowledge and expertise of these groups.
• Manages the revision, formulation and review of policies and procedures. Oversees operational dashboards of outstanding and ongoing projects, safety issues, and challenges.

Drives change by developing standardized processes to manage issues to completion and executing towards the achievement of Quality and Safety Department goals.

• Prepares and reviews safety reports and analysis of safety data for the VPMA and other key stakeholders.
• Participates in local and system level meetings and committees and represents the hospital in community outreach efforts.
• Participates in multi-disciplinary quality and service improvement teams.
• Performs other duties as assigned.

Minimum Qualifications

Education

• Master's degree Nursing preferred
• Bachelor's degree Nursing required
• One year of relevant education may be substituted for one year of required work experience.

Experience

• 3-4 years Clinical and / or Safety experience preferred
• One year of relevant professional-level work experience may be substituted for one year of required education.

Licenses and Certifications

RN - Registered Nurse - State Licensure and / or Compact State Licensure Current RN license Upon Hire required

Knowledge, Skills, and Abilities

• Excellent verbal and writing skills
• Clinical content management review skills.
• Excellent organizational skills.
• Strong analytical and quantitative skills
• Job requires a very high level of problem-solving.
• Strong communication, organizational, and planning skills.
• Working knowledge of various computer software applications.

This position has a hiring range of $100,588 - $180,419