A company is looking for a Tier II Help Desk Technician - Journeyman.Key Responsibilities : Assist users with IT-related incidentsTake ownership of issues and implement fixes for service restorationElevate complex issues to Tier III resources when necessaryRequired Qualifications : US citizenship and fluent English proficiencyCurrent, active DoD Secret Security ClearanceBachelor's degree and 5 years of help desk support experience (or equivalent work experience)Solid knowledge of standard computer softwarePossession of one or more relevant certifications is highly desirable
Help Desk Technician - Journeyman
A company is looking for a Tier II Help Desk Technician - Journeyman. Key Responsibilities:Assist users with IT-related incidentsTake ownership of issues and implement fixes for service restorationElevate complex issues to Tier III resources when necessaryRequired Qualifications:US citizenship and f...
Help Desk Technician (On-site from Day One)
Title : Help Desk Technician (On-site from Day One). The IT Technical Support (Help Desk) Specialist position is responsible for entry-level support of all computer systems within the Client. The position includes the responsibility of handling first response calls to the Help Desk (phone, e-mail, a...
Help Desk Technician
A company is looking for a Help Desk Representative III in North America. Key Responsibilities:Provide technical support and troubleshooting assistance to employeesImprove employee productivity through hardware and software supportRespond to production issues, plan IT tasks, and track completionRequ...
Help Desk Technician
Under direct supervision of the Network Administrator, the Helpdesk Technician will be responsible for providing technical support to in-house and remote Richline Group employees. Manage helpdesk ticketing process ensuring the service levels are achieved. Advanced knowledge of help desk software and...
Tier II Help Desk Technician - Junior
A company is looking for a Tier II Help Desk Technician - Junior. Key Responsibilities:Assisting users with IT-related incidentsTaking ownership of issues and implementing fixes to restore serviceElevating issues to Tier III resources when necessaryRequired Qualifications:US Citizen and fluent Engli...
Help Desk Technician
The FGCC is searching for a Help Desk Technician to help support our growing agency, infrastructure, and IT team. Working Title: Help Desk Technician. Class Title: Systems Project Analyst (WT: Help Desk Technician). This role will report directly to the Help Desk/Infrastructure Support Manager and w...
Help Desk Technician (Remote)
The Help Desk Technician is responsible for providing customer service support to individuals and businesses. Software company is hiring an experienced Help Desk Tech. Senior Help Desk Techs will also assist with integrating multiple systems to the company’s program. ...
Help Desk Technician III
Collects and records user's requests by using help desk software, such as Microsoft Teams, SharePoint or Excel to ensure appropriate tracking. ...
Help Desk Technician
The FGCC is searching for a Help Desk Technician to help support our growing agency, infrastructure, and IT team. Working Title: Help Desk Technician. Class Title: Systems Project Analyst (WT: Help Desk Technician). This role will report directly to the Help Desk/Infrastructure Support Manager and w...
IT Service Desk Technician
Key Responsibilities:Provide first-line response for users requiring IT help desk assistanceEscalate more complex issues to appropriate team membersTrack issues from open tickets to resolution using the help desk management systemRequired Qualifications:Experience in an IT help desk environmentStron...