Job Description
Job Description
The Rosen Automotive Group has proudly served the residents of Illinois and Wisconsin for over 30 years. We are currently seeking dedicated and talented individuals to join our growing team! The goal of our store is to meet the needs and requirements of our customers.
To accomplish that goal, we rely on everyone to work together. When we all work together, we have the strength of a family.
It is our belief that how we work together is reflected in how we work with our customers. If we treat each other with respect, our customers will feel it, and the essentials of trust and relationship will be there.
Responsibilities :
- Assist the customers through a complete buying process supported by established selling steps, policies and procedures.
- Develop and relay a high level of product knowledge around vehicle features.
- Demonstrate operation of vehicle in showroom and via test drive.
- Provide new vehicle to customer through established delivery process, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.
- Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction, loyalty and long term clientele.
- Develop a prospecting system, making calls and sending emails to potential customers to set appointments.
- Close Deals!
Qualifications :
- Looking for individuals who care about treating the customer well, and who value honesty and integrity.
- Minimum high school diploma or GED equivalent required.
- 2-5 years sales and / or customer service experience required.
- Automotive sales background.
- Knowledge of new vehicle technologies and mechanical operations.
- Excellent customer service, organizational and negotiation skills.
- Self-motivated, goal-oriented and enthusiastic presence in a team environment.
- Strong written and communication skills.
- Valid driver’s license required and clean driving record.
Benefits :
- Paid Training and Development
- Career Growth Opportunity
- Health, Dental & Vision Insurance
- Paid Time Off
- 401(k)
- Employee Discounts
- Volume Bonus
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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