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Service Desk Analyst

VirtualVocations
Santa Ana, California, United States
Full-time

A company is looking for a Service Desk Analyst.Key Responsibilities : Provide remote Tier 2 and some Tier 1 technical assistance and support to staffAssist with laptop and device recycling processDeliver high-quality customer service and troubleshoot technical issuesRequired Qualifications : Minimum of 3 years' service desk experience with excellent troubleshooting skillsHands-on experience with Windows 10 and Microsoft productsExperience with Active Directory and / or Azure ADCollege degree preferred, technology certification or relevant education and work experience requiredProfessional fluency in English and Spanish (preferred)

2 days ago
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