Posted by NBCUniversal-Telemundo
12 / 08 / 2021 NBCUniversal-Telemundo is looking for an experienced customer service representative.
- Significant amount of Order Entry / processing, maintaining contracts, and revisions.
- Supports VPOS and National business primarily, and also assists Account Managers on make goods and sales traffic support.
- Responsible for communicating stations prime program changes and late runs.
- Provide air times and researching of billing discrepancies.
- Work with Client Financial Services to establish Agency & Client billing codes .
- Responsible for substantial daily inquiries and email correspondence.
- Make necessary Day of Air changes on last minute orders or changes.
- Effectively understand log functions, avails, and displace spots.
- Serve and train as backup for other desks.
- Organize and maintain files on all projects and keep updated.
- Assist sales department with monthly invoice mailings and adding postage, address labels, etc.
- Manage special projects as designated, dealing with administrative and coordination issues.
- Support all departments with station initiatives and events.
- Provide posts for any National accounts as needed
Qualifications / Requirements
- A minimum of a BA degree, or equivalent experience.
- A minimum of 1 year experience using Microsoft computer software (PowerPoint, Excel, Word)
- Work overtime and on weekends with short notice.
- Must be willing to work at the station in Albuquerque, NM.
- Must be willing submit to a background investigation.
- Must be 18 years or older.
- Must have unrestricted work authorization to work in the United States.
- Must be covered by Solutions, NBCUs Alternative Dispute Resolution Program.
Desired Characteristics
- Knowledge of Wide Orbit, Florical, and OSI.
- One year experience in radio / television sales .
- Able to meet deadlines and work well under pressure.
- Excellent administrative and communications skills (written and verbal).
- Organizational skills with attention to detail.
Deadline : 03 / 31 / 2022 This job has been posted by an Equal Employment Opportunity Employer
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