Title : Service Support Analyst
Location : Onsite in Winston-Salem, NC 27110
Duration : 5 months Contract
THIS IS A TEMP TO PERM POSITION.
This candidate is required to work onsite for the duration of the engagement in Winston-Salem, NC.
The Technology Support Technician provides hardware, software, and programming support for end-user workstations, devices, and selected back-end systems.
This support is executed by provisioning the installation, setup, testing, and monitoring of end user IT hardware, and configuration of related software programming of workstations, peripherals and user access and reporting results to the Manager / Director.
This position provides Level 1 and Level 2 hardware / software end user device Support for designated Technology Support areas.
The position assists in the management of the help desk ticketing system, troubleshooting client end user device issues (hardware, software, programming, configuration, editing, end user software testing) including user system access and information collection.
This position works both independently and collaboratively with other members of Information Technology to solve onsite workstation hardware / software (Level III) problems and provide excellent first line service to the end users and customers within the campus community.
Thanks & Regards,
Jani. S Team Lead Recruitment
Sunrise Systems Inc. Transforming Business. Enhancing Careers
105 Fieldcrest Ave Suite# 504, Edison, NJ 08837 USA
Desk : 732-837-0402 & 732-272-0267 Fax : (732) - 692 - 8944
Email : jani.s@sunrisesys.com URL : www.sunrisesys.com
Service Support Analyst- Junior
The Technology Support Technician provides hardware, software, and programming support for end-user workstations, devices, and selected back-end systems. This position provides Level 1 and Level 2 hardware/software end user device Support for designated Technology Support areas. This support is exec...
Medical Equipment Customer Service Representative
Customer Service Representative. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. In this position, you are responsible for performing all tasks and communication related to intake of patient information concerning ...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Technical Support Specialist - EV Charging
A minimum 3 years of relevant experience in technical support, computer / network programming, electrical contracting, customer support or related area. The EV Charging Tech Support Specialist is an energetic problem solver as part of the site operations team at IONNA. Provide technical recommendati...
Senior Business System Analyst
The Senior Business Systems Analyst (BSA) serves as the primary interface between multiple business partners and technology teams to deliver complex, high profile technical solutions that align with business initiatives. Partner with the business to plan and scope business initiatives. Elicit requir...
Desktop Support Specialist (Internal)
Technical areas of knowledge preferred are PC hardware/software troubleshooting and repair; Windows 10 support; VPN Installs, TCP/IP Network Configurations and remote communication; Laptop Support; website troubleshooting, and Microsoft Office installs. ...
Senior Data Analyst (dashboards, data visualization, SSRS, PowerBI)
Highly skilled in transforming data and affecting business processes to support data governance and integrity. Create and implement dashboards with data-backed insights, providing visual representations of key metrics and trends in order to help stakeholders make informed decisions. Analyze and inte...
Help Desk Analyst
Respond to help desk referrals via tickets or phone calls, engaging with users to resolve software-related issues. ...
IT Support Specialist
Collaborate with global support technicians in troubleshooting and resolving infrastructure and end-user problems, in addition to using all available resources such as personal skills, vendor documentation, and online knowledge bases. Have good understanding of LAN connectivity (wired & WiFi) in sup...
IT Support Analyst\/Technician
The IT Support Analyst will support IT related issues through Zendesk. Our client is looking for an IT Support Analyst to join their team! If interested, please apply and a recruiter will reach out as soon as possible. Proven experience as an IT user support agent or other customer support role. Thi...