Risk Management Advisor
Risk Management Advisor - Dorchester - ARD1004616
We are seeking a brilliant Customer Service Advisor to work 40 hours a week Monday - Friday at our head office in Poundbury.
This telephone based (no selling) role is responsible for administering our award-winning Risk Improvement Assistance programme.
This busy and varied role offers :
- Annual salary of £26,499.20
- 26 days annual leave, plus the usual bank holidays
- The opportunity to split the working week between our office and your home after the training period
- Home office equipment
- A salary sacrifice pension scheme with a 6% employer contribution (if you contribute 2%)
- X4 salary life assurance scheme
- A group income protection scheme
- The opportunity to buy and sell annual leave
- My Benefits our range of protection, wellbeing, and lifestyle benefits which you can personalise and which are designed to save you money and look after you and your family
- 1 day paid volunteering day to give back to our communities
- Regular social activities
- The Spotlight Awards, where we shine a light on the brightest talent across our group
- Opportunity to progress your career and gain qualifications to boost your knowledge and career prospects
- An internal Neurodiversity Support Group
- A supportive and fantastic place to work
Skills Required
- Outstanding customer service skills
- Good general IT knowledge and keyboard skills
- Great time management skills
- The ability to use your initiative
- Great attention to detail
- High levels of self-motivation
- A team player
- A passion for helping others
- The ability to be proactive
Overview
Our dedicated and experienced Customer Service Advisors provide one to one, unscripted, knowledge based assistance via telephone and email.
Our Customer Service Advisors are responsible for our Risk Improvement Assistance Programme and their incredible customer care skills ensure that our clients fully understand what is required of them and why.
This client facing role requires fantastic customer service skills, the ability to be a great listener and have a real passion for supporting and building relationships with others.
Candidates are required to have good IT skills, accurate typing skills and a desire to do the right thing for our clients.
Risk Management Advisor
Risk Management Advisor - Dorchester - ARD1004616. Our Customer Service Advisors are responsible for our Risk Improvement Assistance Programme and their incredible customer care skills ensure that our clients fully understand what is required of them and why. We are seeking a brilliant Customer Serv...
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