At Zurich North America we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move.
Designed with our employees' needs in mind, the ZNA hybrid work model emphasizes flexibility, allowing employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable.
While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.
This is a hybrid work position, however, the candidate selected for this opportunity should be able to report into one of the following North American office locations : Edina, MN.
In this role you will be responsible for :
Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.
Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc.
to accurately quote and issue policies.
Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products.
Supports Underwriter with broker / agent / distributor / customer interactions by providing basic customer service skills.
Basic Qualifications :
Bachelor’s degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
Knowledge of data collection and analysis
Microsoft Office experience
Preferred Qualifications :
Insurance industry knowledge
Knowledge of processing, rating and policy management systems used in the insurance industry
Strong verbal and written communication skills
Superior skills in relationship building, active listening with customers and coworkers
Customer service experience
Enjoys working with details and providing accurate data in a timely manner
Self-directed to meet deadlines
Multi-tasking skills
5% Travel
As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ().
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