Evaluation Systems Analyst

Overview

Please make sure you read the following details carefully before making any applications.

The starting salary range for this position is $5,547 - $6,100 per month depending upon qualifications and is non-negotiable.

This position is open until filled.

WHO WE ARE

Academy for Professional Excellence, a project of San Diego State University School of Social Work, was established in 1996 with the goal of revolutionizing the way people work to ensure the world is a healthier place.

Our services integrate culturally responsive and recovery-oriented practices into our daily work to promote healing and healthy relationships.

Providing around 70,000 learning experiences to health and human service professionals annually, the Academy creates experiences with the mission to provide exceptional learning and development experiences for the transformation of individuals, organizations, and communities.

The Academy continues to grow with new programs and provide a variety of workforce development solutions in Southern California and beyond.

When you join the Academy team you can expect to contribute to an inclusive and innovative environment where the sharing of ideas, perspectives, and experiences is welcomed and encouraged.

In applying for a position at the Academy, we invite you to consider our Core Values and our commitment to Diversity, Equity, and Inclusion.

The Academy is committed to the recruitment of individuals who represent the full diversity of our community. We recognize that experience and skills related to the position may have been acquired via life experiences, work, and / or education and training.

We are interested in learning more about your unique experiences and how they might contribute to our mission. We invest in people to create an innovative work environment that promotes well-being and a culture that builds on and fosters the strengths of its staff and their intersectional identities.

WHAT OUR TEAM DOES WITHIN THE ACADEMY

The Evaluation Systems unit collaborates with the Evaluation Development unit to form the Evaluation Team within the Strategies and Outcomes Division.

Together, we support the Academy's strategy and highlight the impact of its programs. The Evaluation Systems unit serves all Academy for Professional Excellence programs, overseeing the implementation and management of evaluation data and systems.

Our responsibilities include programming surveys on our online platform, distributing surveys, ensuring quality assurance, reporting, analyzing data, visualizing data, and creating and maintaining data dashboards.

YOUR ROLE IN REVOLUTIONIZING THE WAY PEOPLE WORK

The Evaluation Systems Analyst is responsible for providing evaluation services to all Academy for Professional Excellence programs, including programming / distribution of surveys, quality assurance of data, creation / maintenance of data dashboards, and data analysis.

THE WORK YOU WILL DO

You will be responsible for :

• Advanced-level survey and dashboard creation, programming, and distribution.
• Manage and track requests for support via the Zoho ticketing system.
• Oversee maintenance of data collection forms (feedback surveys, needs assessments, pre / post assessments, etc.) including distribution of surveys and problem-solving of any issues with surveys.
• Maintain databases; gather, organize, analyze, provide reporting, and interpret data.
• Perform frequent data quality assurance tasks to ensure accurate data collection, transfer, archiving, maintenance, analysis, and communication across programs.
• Conduct data monitoring, data clean-ups for data dashboards and surveys, and the maintenance of procedures.
• Extract and manipulate secondary data from online sources.

HOW WE ACCOMPLISH OUR WORK

This is a 40-hour-a-week, full-time position based on contract funding subject to annual renewal and requires you live in California.

You will be working remotely out of the Academy’s San Diego or Riverside office with occasional travel to Academy offices or off-site events as required.

Note : some duties may include working with and / or exposure to sensitive / traumatic topics or material dealing with child abuse, elder abuse, and / or issues and scenarios related to mental health, substance use, or racism.

The Academy is a project of the San Diego State University Research Foundation, which is grant-funded and serves as an auxiliary to the University.

The Academy is based near, but not on campus, and do not have direct responsibilities for working with or teaching college students.

THE SKILLS NEEDED

You will thrive in the position if you have / are :

• Experience in online survey platforms such as Qualtrics, SurveyMonkey, REDCap, etc., as well as dashboard systems.
• Experience in collecting, monitoring, manipulating, and reporting survey data.
• Previous experience using SPSS or similar statistical software.
• Previous experience working with Learning Management Systems and Training Management Systems.
• Fluency in using standard office software packages for report preparation, presentation designs, and other work products as needed, including Microsoft Word, Excel, and PowerPoint.
• Detail-oriented.
• Ability to work in a team setting and relate well to others.
• Ability to foster relationships with others that reflects our vision of diversity, equity, and inclusion.
• Motivated with strong interpersonal skills.
• Organized and able to meet deadlines.
• Display good judgment and common sense.
• A high level of cross-cultural sensitivity.
• Fundamental written and oral communication skills, including a sound foundation in English grammar, spelling, and punctuation.
• Ability to understand, interpret, communicate and follow procedures, policies, information, and instructions.

MINIMUM EDUCATION

Equivalent to a bachelor's degree and / or equivalent training and administrative work experience involving study, analysis, and / or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.

MINIMUM EXPERIENCE

5-years of progressively responsible experience performing varied or specialized administrative and analytical duties and / or service as a program administrator.

ADDITIONAL EXPERIENCE THAT WOULD BE NICE IF YOU HAVE

• Previous experience conducting and / or supporting program evaluation for health and human service programs.
• Knowledge of trauma-informed and recovery-oriented principles.

TIPS FOR MAKING IT THROUGH OUR HIRING PROCESS

• You must apply through the SDSURF Career Page.
• Read the job application carefully. For more info, see the full Job Description.
• Make sure your application is complete, including a resume and cover letter describing your fit to the position.

SDSURF Additional Information

• The starting salary range for this position is $5,547 - $6,100 per month depending upon qualifications and is non-negotiable.
• This position is open until filled.
• Candidate must reside in California and live in a commutable distance from SDSU at time of hire.
• To receive full consideration, a cover letter describing your fit to the position is required and a resume must be included with your application.
• A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with SDSU Research Foundation.
• San Diego State University Research Foundation is an EEO / AA / Disability / Vets Employer.
• Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

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