ASM Global, the world's leading venue management and services company, has an and immediate opening for the position of Banquet Server in Richmond, Virginia.
Under direction of the Catering Manager and Director of Food & Beverage, the Part Time Banquet Server member’s primary responsibilities include the following functions in accordance with ASM policies.
MAJOR RESPONSIBILITIES :
Include the following. Other duties may be assigned.
Essential Responsibilities :
- Be at work and in proper uniform according to the scheduled time.
- Follow instructions for each event as given by the Catering Manager and / or Banquet Captain.
- Assist with collecting all banquet equipment to include flatware, china, glassware, and serving pieces needed for each event.
- Assist with preparing garnishes, beverages, condiments, and breads.
- Assist with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.
- Assist with preparation and set-up of event room when necessary.
- Prepare tables with place settings as instructed by the Catering Manager and / or Banquet Captain.
- Attend pre-function meeting for briefing of event details.
- Provide friendly and courteous customer service at all times.
- Remain at assigned station and perform duties as assigned according to each event.
- Report any customer concerns and / or complaints to Banquet Captain or Catering Manager.
- Breakdown tables and banquet equipment after each event.
- Clean and return serving pieces to proper storage area.
- Adhere to strict grooming standards and policies of company.
- Perform other duties as assigned and deemed necessary.
QUALIFICATIONS :
- Knowledge of catering services and terminology
- Strong guest services skills
- Ability to get along well with others
- Ability to receive and carry out instructions in a timely manner
PHYSICAL DEMANDS
- While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear.
- This position may require work inside or outside of the building, as needed by events.
- This position requires stooping and lifting.
- Must be able to lift and / or move up to 50 lbs.
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